View alerts generated from metric or event rules

task australia Updated Sep 10, 2026 1 min read view-metric-rules-alert.md
Raw file servicenow.com

Track performance insights with alerts from metric and event rules.

Before you begin

Role required: sn_dex.user or sn_dex.admin

Procedure

  1. Navigate to Workspaces > Service Operations Workspace.

  2. In the primary navigation pane, select the Express list icon [Omitted image "icon-express-list.png"] Alt text:.

    Note: When multiple alerts are triggered for events that are part of the same rule, these alerts are automatically grouped.

    For more information on alert grouping, see DEX alert grouping.

Keywords metric rule alertsview alertsalert groupingperformance alerts
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