Web application Overview page
reference australia Updated Sep 10, 2026 1 min read web-application-overview-form.md
The Overview page for a web application provides information on active alerts, active devices, active incidents, currently impacted devices, and the mean time to resolve incidents.
| Field | Description |
|---|---|
| Active devices | Total count of active devices for the application. |
| Active alerts | Total count of active alerts for the application. |
| Active incidents | Total count of active incidents for the application. |
| Current impacted devices | Total number of devices impacted due to the application service or performance failure with open alert created. |
| Active alerts and incidents (last 7 days) | Number of open alerts (P1-P5) and incidents (P1-P5) created for the application in the last 7 days. |
| Average MTTR incidents (all time) | Mean time to resolve (MTTR) incidents created due to this application. |
Parent Topic:Applications list
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--- title: Web application Overview page description: The Overview page for a web application provides information on active alerts, active devices, active incidents, currently impacted devices, and the mean time to resolve incidents. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/web-application-overview-form.html release: australia product: Digital End-User Experience \(DEX\) classification: digital-end-user-experience-dex topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Applications list, DEX Application and Device Health reference, Reference, Digital End-User Experience, IT Operations Management] --- # Web application Overview page The Overview page for a web application provides information on active alerts, active devices, active incidents, currently impacted devices, and the mean time to resolve incidents. |Field|Description| |-----|-----------| |Active devices|Total count of active devices for the application.| |Active alerts|Total count of active alerts for the application.| |Active incidents|Total count of active incidents for the application.| |Current impacted devices|Total number of devices impacted due to the application service or performance failure with open alert created.| |Active alerts and incidents \(last 7 days\)|Number of open alerts \(P1-P5\) and incidents \(P1-P5\) created for the application in the last 7 days.| |Average MTTR incidents \(all time\)|Mean time to resolve \(MTTR\) incidents created due to this application.| **Parent Topic:**[Applications list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/digital-end-user-experience-dex/application-form.md)
| title | Web application Overview page |
| description | The Overview page for a web application provides information on active alerts, active devices, active incidents, currently impacted devices, and the mean time to resolve incidents. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/digital-end-user-experience-dex/web-application-overview-form.html |
| release | australia |
| product | Digital End-User Experience \(DEX\) |
| classification | digital-end-user-experience-dex |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Applications listDEX Application and Device Health referenceReferenceDigital End-User ExperienceIT Operations Management |