AWS Customer Gateway pattern-based discovery

---
title: AWS Customer Gateway pattern-based discovery
description: Discovery and Service Mapping Patterns finds AWS customer gateways on your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/discovery-and-service-mapping-patterns/aws-customer-gateway-pattern.html
release: australia
product: Discovery and Service Mapping Patterns
classification: discovery-and-service-mapping-patterns
topic_type: reference
last_updated: "2026-06-15"
reading_time_minutes: 2
keywords: [Amazon AWS Customer Gateway, AWS Customer Gateway discovery, AWS discovery, AWS patterns]
breadcrumb: [AWS discovery, Available cloud discovery patterns, Discovery patterns used by ITOM Visibility, ITOM Visibility, IT Operations Management]
---

# AWS Customer Gateway pattern-based discovery

Discovery and Service Mapping Patterns finds AWS customer gateways on your cloud environment. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

## Pattern-based discovery and mapping requirements

-   **Verify the AWS discovery prerequisites**

    For more information, see the prerequisites section in [AWS discovery using patterns](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/discovery-and-service-mapping-patterns/data-discovered-aws-patterns.md).

-   **Configure the Discovery schedule to support GovCloud**

    Discovering AWS GovCloud \(US\) accounts requires using a datacenter URL when setting up an AWS service account. For more information, see [Create AWS service accounts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/create-aws-service-accounts.md).


## Data collected by Discovery during horizontal discovery

Discovery populates the data in the CMDB when running the Amazon AWS - Customer Gateway \(LP\) pattern.

|Field|Description|
|-----|-----------|
|Name \[name\]|Name or ID if no Name is specified for the customer gateway.|
|Object ID \[object\_id\]|ID of the customer gateway.|
|Connection Type \[connection\_type\]|Type of VPN connection the customer gateway supports.|

|Field|Description|
|-----|-----------|
|Name \[name\]|Name or ID if no Name is specified for the customer gateway.|
|Object ID \[object\_id\]|ID of the customer gateway.|

## CI relationships

The Amazon AWS - Customer Gateway \(LP\) pattern creates the following relationships and references to support AWS Customer Gateway discovery. References link to records in other tables and don't appear in the CI Relationship \[cmdb\_rel\_ci\] table.

|CI|Relationship|CI|
|---|------------|---|
|Customer Gateway \[cmdb\_ci\_customer\_gateway\]|Hosted on::Hosts|Virtual Machine Instance \[cmdb\_ci\_instance\]|
|Customer Gateway \[cmdb\_ci\_customer\_gateway\]|Implement End Point To::Implement End Point From|Customer Gateway Endpoint \[cmdb\_ci\_endpoint\_cust\_gateway\]|

|CI|Field|Referenced CI|
|---|-----|-------------|
|Key Value \[cmdb\_key\_value\]|Configuration item \[configuration\_item\]|Customer Gateway \[cmdb\_ci\_customer\_gateway\]|

## AWS Tag discovery

The Amazon AWS - Customer Gateway \(LP\) pattern collects tags and populates them in the Key Value \[cmdb\_key\_value\] table.

|Field|Description|
|-----|-----------|
|Key \[key\]|Tag name.|
|Value \[value\]|Tag value.|
|Configuration item \[configuration\_item\]|References the Customer Gateway \[cmdb\_ci\_customer\_gateway\] table.|

**Parent Topic:**[AWS discovery using patterns](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/discovery-and-service-mapping-patterns/data-discovered-aws-patterns.md)