Trigger a full CI table resync for direct field population

task australia Updated Sep 10, 2026 2 min read configure-sa-ldc-full-resync.md
Raw file servicenow.com

Trigger the Populate Service Account and LDC IN CMDB scheduled job to reprocess all configuration item (CI) records. Configure the sn_itom_pattern.populate_saldc_full_resync system property when service accounts or logical datacenters have incorrect or corrupted values for a CI.

Before you begin

Verify that you have at least version 1.35.0 of Discovery and Service Mapping Patterns.

Role required: admin

About this task

The scheduled job normally processes only CI records created since its last run. Setting the sn_itom_pattern.populate_saldc_full_resync property to true configures the next job run to reprocess all CI records. The system automatically resets the property to false after the resync completes.

Procedure

  1. In the navigation filter, enter sys_properties.list.

  2. In the Name field, search for sn_itom_pattern.populate_saldc_full_resync.

  3. Select the sn_itom_pattern.populate_saldc_full_resync property.

  4. In the Value field, enter true.

  5. Select Update.

What to do next

Wait for the next scheduled run of the Populate Service Account and LDC IN CMDB job, or execute it immediately. For more information, see Enable direct field population for query performance.

Parent Topic:Improved query performance with direct field population in CI tables

Related topics

Improved query performance with direct field population in CI tables

Enable direct field population for query performance

Set the Populate Service Account and LDC job stale threshold

Keywords PopulateSALDCfull resyncsystem propertyservice accountlogical data centerCI tablesdata inconsistency
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