Enable direct field population for query performance

task australia Updated Sep 10, 2026 1 min read populate-service-account-ldc-fields.md
Raw file servicenow.com

Populate Service Account, Logical Datacenter, and Virtual Machine Object fields in configuration item (CI) tables to improve query performance.

Before you begin

Verify that you have at least version 1.30.2 of Discovery and Service Mapping Patterns.

Role required: discovery_admin

Procedure

  1. Navigate to All > System Definition > Scheduled Jobs.

  2. In the Name column, search for Populate Service Account and LDC IN CMDB.

  3. Select the Populate Service Account and LDC IN CMDB job.

  4. Select the Active check box.

  5. Select an option to run the job:

    • Select Update to enable the job to run on its configured schedule.
    • Select Execute Now to run the batch job immediately.

Parent Topic:Improved query performance with direct field population in CI tables

Related topics

Improved query performance with direct field population in CI tables

Available cloud discovery patterns

Set the Populate Service Account and LDC job stale threshold

Trigger a full CI table resync for direct field population

Keywords Service Account and Logical Datacenter fieldsDenormalizationcloud CI query performanceCloud discovery
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