Red Hat Single Sign-On Server pattern-based discovery

reference australia Updated Sep 10, 2026 2 min read red-hat-sso-server-pattern.md
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Discovery and Service Mapping Patterns uses the Red Hat - Single Sign-On Server pattern to find Single Sign-On (SS) Server instances running on Windows servers. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.

Pattern-based discovery and mapping requirements

  • Verify that the following applications are up to date

    • Discovery and Service Mapping Patterns
    • Visibility Content
    • CMDB CI Class Models
    • ITOM Content Service
  • Create Windows credentials

    For more information, see Windows credentials.

  • Verify read access to the version file

    Verify you have permission for the following command: powershell -NoProfile -Command "Get-Content '{process.environmentVariables.JBOSS_HOME.value}\version.txt'".

  • Schedule a horizontal discovery

    For more information, see Schedule a horizontal discovery.

Data collected by Discovery during horizontal discovery

Discovery populates the data in the CMDB when running the Red Hat - Single Sign-On Server pattern.

If you have the Software Asset Management Core (com.snc.sam.core) or Software Asset Management (com.snc.software_asset_management) plugins, Discovery also populates the Software Installation [cmdb_sam_sw_install] table.

Field Description
Name [name] Name of the application in the following format: Red Hat Single Sign-On Server@{hostname}.
Product [product] Product name. The value is set to Single Sign-On.
Publisher [publisher] Publisher of the application. The value is set to Red Hat.
Component [component] Component of the application. The value is set to Server.
Installation directory [install_directory] Installation directory of the application.
Version [version] Version of the application.
Software Install [software_install]* References the Software Installation [cmdb_sam_sw_install] table.

* Populated only when a Software Asset Management plugin is activated.

CI relationships and references

The Red Hat - Single Sign-On Server pattern creates the following relationships and references to support Red Hat SSO Server discovery. References link to records in other tables and don't appear in the CI Relationship [cmdb_rel_ci] table.

CI Relationship CI
Application [cmdb_ci_appl] Runs on::Runs Windows Server [cmdb_ci_win_server]
CI Field Referenced CI
Application [cmdb_ci_appl] Software Install [software_install] Software Installation [cmdb_sam_sw_install]*

* Populated only when a Software Asset Management plugin is activated.

Parent Topic:Available on-premise discovery patterns

Keywords Red Hat Single Sign-On ServerSSO server discoveryapplication pattern
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