Access the ITOM Configuration Console
task australia Updated Apr 28, 2026 1 min read access-itom-config-console-disco.md
Access the IT Operations Management Configuration Console to set up Discovery.
Before you begin
Verify the following:
- You're using the Zurich Patch 8 or later version of the ServiceNow AI Platform.
- You have installed the ITOM Visibility plugin. For more information, see Install ITOM Visibility using ServiceNow Otto for Setup.
- You have installed the ServiceNow Otto for IT Operations Management (ITOM) plugin. For more information, see Install the ServiceNow Otto for IT Operations Management (ITOM) application.
Role required: admin
Procedure
-
Navigate to Admin > Admin Home on your instance.
-
Select the IT Operations Management tile.
The IT Operations Management page in the Product Hub displays.
[Omitted image "product-hub-configure-itom.png"] Alt text: IT Operations Management page with installed plugins and Configure button to access the Configure IT Operations Management page.
-
Select Configure.
The Configure IT Operations Management page displays.
[Omitted image "aiops-admin-conf-itom-page.png"] Alt text: The Configure IT Operations Management page where you can access the Discovery and Event Management modules.
Keywords IT Operations Managementconfiguration consoleITOMNow Assist
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---
title: Access the ITOM Configuration Console
description: Access the IT Operations Management Configuration Console to set up Discovery.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/discovery/access-itom-config-console-disco.html
release: australia
product: Discovery
classification: discovery
topic_type: task
last_updated: "2026-04-28"
reading_time_minutes: 1
keywords: [IT Operations Management, configuration console, ITOM, Now Assist]
breadcrumb: [ITOM Configuration Console, Discovery setup, Configuring Discovery, Discovery, ITOM Visibility, IT Operations Management]
---
# Access the ITOM Configuration Console
Access the IT Operations Management Configuration Console to set up Discovery.
## Before you begin
Verify the following:
- You're using the Zurich Patch 8 or later version of the ServiceNow AI Platform.
- You have installed the ITOM Visibility plugin. For more information, see [Install ITOM Visibility using ServiceNow Otto for Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-visibility/install-nowassist-setup-itom-visibility.md).
- You have installed the ServiceNow Otto for IT Operations Management \(ITOM\) plugin. For more information, see [Install the ServiceNow Otto for IT Operations Management \(ITOM\) application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/install-now-assist-itom.md).
Role required: admin
## Procedure
1. Navigate to **Admin** > **Admin Home** on your instance.
2. Select the IT Operations Management tile.
The IT Operations Management page in the Product Hub displays.
\[Omitted image "product-hub-configure-itom.png"\] Alt text: IT Operations Management page with installed plugins and Configure button to access the Configure IT Operations Management page.
3. Select **Configure**.
The Configure IT Operations Management page displays.
\[Omitted image "aiops-admin-conf-itom-page.png"\] Alt text: The Configure IT Operations Management page where you can access the Discovery and Event Management modules.
| title | Access the ITOM Configuration Console |
| description | Access the IT Operations Management Configuration Console to set up Discovery. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/discovery/access-itom-config-console-disco.html |
| release | australia |
| product | Discovery |
| classification | discovery |
| topic_type | task |
| last_updated | 2026-04-28 |
| reading_time_minutes | 1 |
| keywords | IT Operations Managementconfiguration consoleITOMNow Assist |
| breadcrumb | ITOM Configuration ConsoleDiscovery setupConfiguring DiscoveryDiscoveryITOM VisibilityIT Operations Management |