Create certificate requests

---
title: Create certificate requests
description: Create certificate requests manually through Service Catalog for approval when your certificate authority \(CA\) is not covered in the automated flow.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/discovery/create-new-cert-requests.html
release: australia
product: Discovery
classification: discovery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manual flow for certificate requests, Configure, Certificate Inventory and Management, ITOM Visibility, IT Operations Management]
---

# Create certificate requests

Create certificate requests manually through Service Catalog for approval when your certificate authority \(CA\) is not covered in the automated flow.

## Before you begin

Ensure that the Certificate Management catalog is enabled.

Role required: pki\_admin

## Procedure

1.  Navigate to **All** > **Service Catalog** > **Certificate Management**.

2.  Select **Request New Certificate**.

3.  Provide the necessary information for the following mandatory fields.

    -   **Certificate Signing Request**
    -   **Certificate Authority**
    -   **Certificate Type**
    -   **Validity period**
    -   **Approver**
4.  Enter or select additional details on the form as needed.

5.  Select **Submit**.


## Result

The Certificate task is generated and submitted for approval. The approval field is view-only for pki\_user and editable for pki\_admin.