Firewall Admin Workspace dashboard

concept australia Updated Sep 10, 2026 1 min read firewall-admin-workspace-dashboard.md

The unified dashboard enables security and risk teams to oversee tasks, change requests, and the entire firewall inventory life cycle.

Firewall Insights tab

The Insights tab offers a snapshot of firewall policies and associated devices, showcasing trends in policies without owners over time. Track new and unaudited policies, and view the distribution of device manufacturers and models within the network.

[Omitted image "firewall-insights-tab.png"] Alt text: The Firewall Insights tab visualizes the data of the firewall records tables.

Requests and Audits tab

Within the Tasks tab, explore the Requests and Audits sub-tabs. The Requests tab provides breakdowns of request tasks by state and ownership, along with fulfillment trends over time. Similarly, the Audits tab displays outstanding audits by state and ownership, along with response trends over time.

[Omitted image "firewall-requests-tab.png"] Alt text: Select the requests sub-tab near the top of the page.[Omitted image "firewall-audits-tab.png"] Alt text: Select the audits sub-tab near the top of the page.

Firewall Records tab

The Firewall Records tab offers consolidated access to Records, Rules Requests, and Audits tables. Users can filter, edit, and export individual or groups of records. The Devices and Security Policy sub-tabs feature a dependency viewer for selected records.

[Omitted image "firewall-records-tab.png"] Alt text: The Firewall Records tab displays categories on the sidebar, and records in the tables.

End user and roles

End user and goal	Required role
Risk teams	firewall_admin or firewall_user
Security	firewall_admin or firewall_user

Use case

To update the dashboard manually, navigate to Performance Analytics > Data Collector > Jobs and select Firewall Scheduled Job. Open the record and select Execute Now to update the dashboard elements with the latest information.

Parent Topic:Firewall Audits and Reporting reference

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---
title: Firewall Admin Workspace dashboard
description: The unified dashboard enables security and risk teams to oversee tasks, change requests, and the entire firewall inventory life cycle.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/discovery/firewall-admin-workspace-dashboard.html
release: australia
product: Discovery
classification: discovery
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Firewall Audits and Reporting, ITOM Visibility, IT Operations Management]
---

# Firewall Admin Workspace dashboard

The unified dashboard enables security and risk teams to oversee tasks, change requests, and the entire firewall inventory life cycle.

## Firewall Insights tab

The **Insights** tab offers a snapshot of firewall policies and associated devices, showcasing trends in policies without owners over time. Track new and unaudited policies, and view the distribution of device manufacturers and models within the network.

\[Omitted image "firewall-insights-tab.png"\] Alt text: The Firewall Insights tab visualizes the data of the firewall records tables.

## Requests and Audits tab

Within the **Tasks** tab, explore the **Requests** and **Audits** sub-tabs. The **Requests** tab provides breakdowns of request tasks by state and ownership, along with fulfillment trends over time. Similarly, the **Audits** tab displays outstanding audits by state and ownership, along with response trends over time.

\[Omitted image "firewall-requests-tab.png"\] Alt text: Select the requests sub-tab near the top of the page.\[Omitted image "firewall-audits-tab.png"\] Alt text: Select the audits sub-tab near the top of the page.

## Firewall Records tab

The **Firewall Records** tab offers consolidated access to Records, Rules Requests, and Audits tables. Users can filter, edit, and export individual or groups of records. The **Devices** and **Security Policy** sub-tabs feature a dependency viewer for selected records.

\[Omitted image "firewall-records-tab.png"\] Alt text: The Firewall Records tab displays categories on the sidebar, and records in the tables.

## End user and roles

|End user and goal|Required role|
|-----------------|-------------|
|Risk teams|firewall\_admin or firewall\_user|
|Security|firewall\_admin or firewall\_user|

## Use case

To update the dashboard manually, navigate to **Performance Analytics** &gt; **Data Collector** &gt; **Jobs** and select **Firewall Scheduled Job**. Open the record and select **Execute Now** to update the dashboard elements with the latest information.

**Parent Topic:**[Firewall Audits and Reporting reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/discovery/firewall-audit-report-reference.md)