Run a Quick Discovery

task australia Updated Apr 28, 2026 2 min read quick-disco.md
Raw file servicenow.com

Scan one or more IP addresses to discover devices in your network without creating ongoing schedules.

Before you begin

Verify the following:

  • You're using the Zurich Patch 8 or later version of the ServiceNow AI Platform.
  • You have installed the ITOM Visibility plugin. For more information, see Install ITOM Visibility using ServiceNow Otto for Setup.
  • You have installed the ServiceNow Otto for IT Operations Management (ITOM) plugin. For more information, see Install ServiceNow Otto for ITOM.
  • You have at least one MID Server that is validated and in an UP state. The MID Server must be able to reach the IP ranges that you want to discover. For more information, see Validate a MID Server.
  • You have configured the credentials needed to access devices in your target IP ranges. For more information, see Create IP credentials.
  • You're on the Configure IT Operations Management page of the Configuration Console. For more information, see Access the ITOM Configuration Console.

Role required: discovery_admin

About this task

Use quick discovery to run an on-demand, IP-based discovery without configuring a full Discovery schedule. Quick discovery is useful for verifying that Discovery can reach and identify devices before you set up recurring schedules.

Procedure

  1. Navigate to Configuration Summary > Discovery > Discovery Setup.

  2. Select Quick Discovery.

  3. In the Enter IP list field, enter the IPv4 addresses that you want to discover.

    You can enter IP addresses in the following formats.

    Format Example
    IP network addresses 10.0.1.0/24
    IP address range 10.0.2.1-10.0.2.15
    Comma-separated IP addresses 10.0.3.176,10.0.3.222,2001::100,2600:1bdc::fffe

    Note: You can combine multiple formats in a single comma-separated entry.

  4. From the MID selection method drop-down list, select how to assign a MID Server for the discovery.

    The following MID Server selection methods are available.

    Option Description
    Auto-select MID Server Discovery automatically selects an appropriate MID Server to run the discovery.
    Specific MID Server Select a specific MID Server from the list. Only MID Servers that are validated and in an Up state are available.
    Specific MID cluster Select a MID Server cluster. Clusters provide failover protection and load balancing between MID Servers.
  5. Select Run discovery.

    Discovery scans the specified IP addresses and identifies devices in your network.

  6. To complete the setup, select Mark as configured.

Related topics

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