Configure background worker job priority for Event Framework

task australia Updated Sep 10, 2026 1 min read t_ConfigureBackgroundWorkerJobPriorityEF.md
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Configure the job priority of background workers to help prevent noncritical tasks from preempting important work, which promotes system efficiency and stability.

Before you begin

Confirm the following:

  • You're using Discovery Admin Workspace v1.9.0 or later.
  • You're using the Xanadu Patch 9, Yokohama Patch 4, or later version of the ServiceNow AI Platform®.
  • The discovery.use.event.processing system property is turned on. For more information, see Configure Discovery to use Event Framework.
  • The com.glide.queue.discovery.sensors.processing_jobs.priority and com.glide.queue.discovery.cloud.sensors.processing_jobs.priority system properties are configured. For more information, see Add a system property.

Role required: discovery_admin

About this task

By default, Event Framework jobs have a priority of 100. If Discovery is preempting more important work, you can use the com.glide.queue.<queue_name>.processing_jobs.priority property to adjust the priority.

Procedure

  1. Navigate to All > System Properties > All Properties.

  2. Choose one or more job types for which you want to adjust the priority.

    Job type Action
    IP-based Select com.glide.queue.discovery.sensors.processing_jobs.priority from the System Properties [sys_properties] table.
    Cloud-based Select com.glide.queue.discovery.cloud.sensors.processing_jobs.priority from the System Properties [sys_properties] table.
  3. In the Value field, enter 110.

    Note: Increasing the number in the Value field lowers the job's priority, while decreasing the number raises it.

  4. Select Update.

Parent Topic:Optimizing Discovery load for Event Framework

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