Find the cause of a "No Sensor Defined" error message
Every active probe looks for a corresponding sensor to process the data that is collected by the probe. The "No Sensors Defined" message indicates that the corresponding sensor for the probe is missing or inactive.
Before you begin
Role required: sn_cloud_ops_ws.cloud_ops_admin or admin
About this task
To find the cause of this error, identify the Short Message field of the error record. This field shows the name of the probe for which the sensor is missing.
Procedure
-
Depending on the application you're using, do one of the following:
- To identify the cause of the error using Cloud Discovery Workspace, navigate to Cloud Discovery Workspace > Cloud Discovery > Diagnostics > Discovery Log.
- To identify the cause of the error using Discovery, navigate to All > Discovery > Output and Artifacts > Discovery Log.
-
Filter the Level column by Error.
If you are using Discovery, you can also view the Error Report on the Discovery dashboard.
-
Note the Short Message field of the error record.
This field shows the name of the sensor where the error has occurred.
Parent Topic:Discovery error messages
Related topics
Find the cause of a sensor error message
---
title: Find the cause of a "No Sensor Defined" error message
description: Every active probe looks for a corresponding sensor to process the data that is collected by the probe. The "No Sensors Defined" message indicates that the corresponding sensor for the probe is missing or inactive.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/discovery/t\_IdentifyCauseNoSenDefEM.html
release: australia
product: Discovery
classification: discovery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Discovery error messages, Discovery monitoring and issue resolution, Using Discovery, Discovery, ITOM Visibility, IT Operations Management]
---
# Find the cause of a "No Sensor Defined" error message
Every active probe looks for a corresponding sensor to process the data that is collected by the probe. The "No Sensors Defined" message indicates that the corresponding sensor for the probe is missing or inactive.
## Before you begin
Role required: sn\_cloud\_ops\_ws.cloud\_ops\_admin or admin
## About this task
To find the cause of this error, identify the **Short Message** field of the error record. This field shows the name of the probe for which the sensor is missing.
## Procedure
1. Depending on the application you're using, do one of the following:
- To identify the cause of the error using Cloud Discovery Workspace, navigate to **Cloud Discovery Workspace** > **Cloud Discovery** > **Diagnostics** > **Discovery Log**.
- To identify the cause of the error using Discovery, navigate to **All** > **Discovery** > **Output and Artifacts** > **Discovery Log**.
2. Filter the **Level** column by **Error**.
If you are using Discovery, you can also view the Error Report on the Discovery dashboard.
3. Note the **Short Message** field of the error record.
This field shows the name of the sensor where the error has occurred.
**Parent Topic:**[Discovery error messages](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/discovery/c_DiscoveryErrorMessages.md)
**Related topics**
[Find the cause of a sensor error message]()
[Fix the cause of a sensor error message]()
[Find the cause of a "Probe not found" error]()
| title | Find the cause of a "No Sensor Defined" error message |
| description | Every active probe looks for a corresponding sensor to process the data that is collected by the probe. The "No Sensors Defined" message indicates that the corresponding sensor for the probe is missing or inactive. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/discovery/t\_IdentifyCauseNoSenDefEM.html |
| release | australia |
| product | Discovery |
| classification | discovery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Discovery error messagesDiscovery monitoring and issue resolutionUsing DiscoveryDiscoveryITOM VisibilityIT Operations Management |