Enable ECC queue cleanup for synthetic monitoring

---
title: Enable ECC queue cleanup for synthetic monitoring
description: Grant the ECC Queue auto-purge job permission to remove old synthetic monitoring messages from the ECC queue.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/enable-ecc-queue-cleanup.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Synthetic monitoring, ITOM AIOps, IT Operations Management]
---

# Enable ECC queue cleanup for synthetic monitoring

Grant the ECC Queue auto-purge job permission to remove old synthetic monitoring messages from the ECC queue.

## Before you begin

Role required: admin

## About this task

The [ECC Queue auto-purge job](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/ecc-queue-auto-purge.md) requires **Can Delete** application access on the ECC Queue \[ecc\_queue\] table. This access is not enabled by default. Until an admin grants it, the job can evaluate messages against its purge categories but cannot remove them.

Consider enabling this access as a performance-tuning step if you observe contention or delays in responses from synthetic monitoring checks, since an unpruned queue can contribute to that behavior.

## Procedure

1.  Navigate to **System Definition** > **Tables**.

2.  Open the ECC Queue \[ecc\_queue\] table.

3.  In the **Application Access** related list, select **Can Delete**.

4.  Save the table record.


## Result

On its next scheduled run, the ECC Queue auto-purge job removes and flags messages according to its [purge categories](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/ecc-queue-auto-purge.md).

## What to do next

**Note:** Enabling this access is a manual step in this release. Automating it is planned for a future release, so this procedure may be removed once that work ships.

**Parent Topic:**[Configuring synthetic monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/configuring-synthetic-monitoring.md)