Access Configuration Console from AIOps Configuration Center

---
title: Access Configuration Console from AIOps Configuration Center
description: Access ITOM Configuration Console to set up Event Management and configure AIOps capabilities.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/access-config-console-aiops-center.html
release: australia
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Access Event Management configuration console, Configure Event Management using ServiceNow Otto for Setup, Configure, Event Management, ITOM AIOps, IT Operations Management]
---

# Access Configuration Console from AIOps Configuration Center

Access ITOM Configuration Console to set up Event Management and configure AIOps capabilities.

## Before you begin

Verify that the ITOM AIOps and ServiceNow Otto for ITOM plugins are installed.

Role required: evt\_mgmt\_admin

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  From the navigation pane, select the AIOps configuration center icon \[Omitted image "icon-itom-aiops-config.png"\] Alt text: ITOM AIOps configuration center icon.

    The ITOM AIOps configuration center page appears. The configuration center is a centralized workspace. Use it to configure and manage AIOps features from a single place.

3.  On the ITOM AIOps configuration center page, under **Setup** > **Get started** section, select **Event Management Onboarding**.

    The Configure IT Operations Management page opens.

    \[Omitted image "aiops-admin-conf-itom-page.png"\] Alt text: The Configure IT Operations Management page where you can see the Discovery and the Event Management modules.

    **Note:** The **Configure with Otto** UI action appears only after you install both the ServiceNow Otto for ITOM and ServiceNow Otto plugins. This action lets you set up AI-powered alert handling.