Access Event Management configuration console
Access the IT Operations Management configuration console to set up Event Management and configure AIOps capabilities.
Before you begin
Verify you have installed the ITOM AIOps and ServiceNow Otto for IT Operations Management (ITOM) plugins.
Role required: evt_mgmt_admin
Procedure
-
Navigate to Workspaces > Service Operations Workspace.
The Admin Home page opens.
[Omitted image "aiops-admin-conf-home-page1.png"] Alt text: Admin home page showing the product families.
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In the IT Operations Management tile, select View product overview.
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In the IT Operations Management page, select Configure.
[Omitted image "aiops-admin-conf-button.png"] Alt text: IT Operations Management page with installed plugins and Configure button to access the Configure IT Operations Management page.
The Configure IT Operations Management page opens.
[Omitted image "aiops-admin-conf-itom-page.png"] Alt text: The Configure IT Operations Management page where you can see the Discovery and the Event Management modules.
Note: The Configure with AI UI action appears only after you install both the ServiceNow Otto for ITOM and ServiceNow Otto plugins. This action lets you set up AI-powered alert handling.
---
title: Access Event Management configuration console
description: Access the IT Operations Management configuration console to set up Event Management and configure AIOps capabilities.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/access-itom-config-console.html
release: australia
product: Event Management
classification: event-management
topic_type: task
last_updated: "2024-12-19"
reading_time_minutes: 1
keywords: [ITOM Config Console]
breadcrumb: [Configure Event Management using ServiceNow Otto for Setup, Configure, Event Management, ITOM AIOps, IT Operations Management]
---
# Access Event Management configuration console
Access the IT Operations Management configuration console to set up Event Management and configure AIOps capabilities.
## Before you begin
Verify you have installed the ITOM AIOps and ServiceNow Otto for IT Operations Management \(ITOM\) plugins.
Role required: evt\_mgmt\_admin
## Procedure
1. Navigate to **Workspaces** > **Service Operations Workspace**.
The Admin Home page opens.
\[Omitted image "aiops-admin-conf-home-page1.png"\] Alt text: Admin home page showing the product families.
2. In the IT Operations Management tile, select **View product overview**.
3. In the IT Operations Management page, select **Configure**.
\[Omitted image "aiops-admin-conf-button.png"\] Alt text: IT Operations Management page with installed plugins and Configure button to access the Configure IT Operations Management page.
The Configure IT Operations Management page opens.
\[Omitted image "aiops-admin-conf-itom-page.png"\] Alt text: The Configure IT Operations Management page where you can see the Discovery and the Event Management modules.
**Note:** The **Configure with AI** UI action appears only after you install both the ServiceNow Otto for ITOM and ServiceNow Otto plugins. This action lets you set up AI-powered alert handling.
| title | Access Event Management configuration console |
| description | Access the IT Operations Management configuration console to set up Event Management and configure AIOps capabilities. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/access-itom-config-console.html |
| release | australia |
| product | Event Management |
| classification | event-management |
| topic_type | task |
| last_updated | 2024-12-19 |
| reading_time_minutes | 1 |
| keywords | ITOM Config Console |
| breadcrumb | Configure Event Management using ServiceNow Otto for SetupConfigureEvent ManagementITOM AIOpsIT Operations Management |