Create alert clustering tags
task australia Updated Sep 10, 2026 1 min read alert-clustering-tags.md
Create streamlined alert correlations with alert clustering tags by grouping alerts that share identical or similar tags based on your configured match method. This reduces noise, enhances incident prioritization, and improves operational efficiency, enabling faster issue resolution and response times.
Before you begin
Role required: evt_mgmt_admin
About this task
Note: To group alerts using tag-based grouping, create a grouping automation in Service Operations Workspace. For more information, see Create Group automation.
Procedure
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Navigate to All > Event Management > Tag Based Alert Clustering Engine > Alert Clustering Tags.
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Click New.
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Fill in the values on the Event Management tag based alert clustering tag form.
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Select Submit.
Result
The tag appears in the Tag Based Alert Clustering Tags table.
42 lines · 2.0 KB
--- title: Create alert clustering tags description: Create streamlined alert correlations with alert clustering tags by grouping alerts that share identical or similar tags based on your configured match method. This reduces noise, enhances incident prioritization, and improves operational efficiency, enabling faster issue resolution and response times. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/alert-clustering-tags.html release: australia product: Event Management classification: event-management topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Tag cluster alert grouping, Mixed alert grouping, Alert grouping types and creation methods, Alert grouping, Configure, Event Management, ITOM AIOps, IT Operations Management] --- # Create alert clustering tags Create streamlined alert correlations with alert clustering tags by grouping alerts that share identical or similar tags based on your configured match method. This reduces noise, enhances incident prioritization, and improves operational efficiency, enabling faster issue resolution and response times. ## Before you begin Role required: evt\_mgmt\_admin ## About this task **Note:** To group alerts using tag-based grouping, create a grouping automation in Service Operations Workspace. For more information, see [Create Group automation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/group-alert-sow-itom.md). ## Procedure 1. Navigate to **All** > **Event Management** > **Tag Based Alert Clustering Engine** > **Alert Clustering Tags**. 2. Click **New**. 3. Fill in the values on the [Event Management tag based alert clustering tag form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/tag-based-alert-clustering-tag-form.md). 4. Select **Submit**. ## Result The tag appears in the Tag Based Alert Clustering Tags table.
| title | Create alert clustering tags |
| description | Create streamlined alert correlations with alert clustering tags by grouping alerts that share identical or similar tags based on your configured match method. This reduces noise, enhances incident prioritization, and improves operational efficiency, enabling faster issue resolution and response times. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/alert-clustering-tags.html |
| release | australia |
| product | Event Management |
| classification | event-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Tag cluster alert groupingMixed alert groupingAlert grouping types and creation methodsAlert groupingConfigureEvent ManagementITOM AIOpsIT Operations Management |