Alert field mapping on the Respond page

reference australia Updated Sep 10, 2026 1 min read alert-field-mapping-respond-page.md
Raw file servicenow.com

The fields to be configured on the Respond page, when selecting an action to be triggered by an alert automation.

Field

Description

Incident field name

Name of the field that will appear in the incident.

Map field

Option that indicates how the incident field is to be mapped:- Same as: The selected incident field will have the same value as the indicated alert field.

  • To: The selected incident field will be set to a specified value.

Alert field value

Value that will be set in the alert field:- If you select Same as in the Map field column, the alert field value appears in the Incident field name column.

  • If you select To in the Map field column, enter the alert field value that you want to appear in the specified incident field.
To return to the procedure, see [Create Respond automation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/respond-alert-sow-itom.md).

Parent Topic:Express List reference

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