Configure RFC in SAP Solution Manager
As part of enabling communication with Event Management, you must create a Remote Function Call (RFC) in the SAP Solution Manager and install a transport.
Before you begin
Role required: evt_mgmt_admin
Download the following .psm files and import them into the SAP Solution Manager system.
- https://downloads.docs.servicenow.com/resource/enus/cad/K900249.PSM
- https://downloads.docs.servicenow.com/resource/enus/cad/R900249.PSM
Procedure
-
On the SAP UI, enter the transaction code
SM59and create a new RFC with the following parameters on the Technical Settings tab:SAP Parameter Value RFC Destination MID_EVENT_COLLECTOR2. Enter this value exactly because the custom SAP BADIZ_ALRT_REACTION_IMPLcalls this RFC destination by name.Target Host Name of the MID Server. Service No Listener port on the MID Server Path Prefix The URL of the MID Server transform script: /api/mid/em/inbound_event?Transform=TransformEvents_SAPSolman[Omitted image "sap-solman-event-collector.png"] Alt text: SAP Event Collector form
Note: The RFC Destination field value must be
MID_EVENT_COLLECTOR2. -
On the Logon & Security tab, select Basic Authentication and enter your Event Management logon credentials in the User and Password fields.
[Omitted image "sap-solman-logon-security-tab.png"] Alt text: SAP Logon and Security tab page
A custom SAP BADI (Business Add-in) named Z_ALRT_REACTION_IMPL is created and stored as a workbench transport request. After installation, this BADI calls the RFC to connect to Event Management.
[Omitted image "sap-solman-workbench-transport-request.png"] Alt text: Workbench transport request
Parent Topic:SAP Solution Manager setup configurations
---
title: Configure RFC in SAP Solution Manager
description: As part of enabling communication with Event Management, you must create a Remote Function Call \(RFC\) in the SAP Solution Manager and install a transport.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/configure-sap-solution-mgr.html
release: australia
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [SAP Solution Manager setup configurations, Enable SAP connector configurations, Configure SAP Solution Manager connector, Configure a pull connector, Configure Event Management connectors, Event Management Integrations, Configure, Event Management, ITOM AIOps, IT Operations Management]
---
# Configure RFC in SAP Solution Manager
As part of enabling communication with Event Management, you must create a Remote Function Call \(RFC\) in the SAP Solution Manager and install a transport.
## Before you begin
Role required: evt\_mgmt\_admin
Download the following .psm files and import them into the SAP Solution Manager system.
- [https://downloads.docs.servicenow.com/resource/enus/cad/K900249.PSM](https://downloads.docs.servicenow.com/resource/enus/cad/K900249.PSM)
- [https://downloads.docs.servicenow.com/resource/enus/cad/R900249.PSM](https://downloads.docs.servicenow.com/resource/enus/cad/R900249.PSM)
## Procedure
1. On the SAP UI, enter the transaction code `SM59` and create a new RFC with the following parameters on the **Technical Settings** tab:
|SAP Parameter|Value|
|-------------|-----|
|RFC Destination|`MID_EVENT_COLLECTOR2`. Enter this value exactly because the custom SAP BADI `Z_ALRT_REACTION_IMPL` calls this RFC destination by name.|
|Target Host|Name of the MID Server.|
|Service No|Listener port on the MID Server|
|Path Prefix|The URL of the MID Server transform script: `/api/mid/em/inbound_event?Transform=TransformEvents_SAPSolman`|
\[Omitted image "sap-solman-event-collector.png"\] Alt text: SAP Event Collector form
**Note:** The **RFC Destination** field value must be `MID_EVENT_COLLECTOR2`.
2. On the **Logon & Security** tab, select **Basic Authentication** and enter your Event Management logon credentials in the **User** and **Password** fields.
\[Omitted image "sap-solman-logon-security-tab.png"\] Alt text: SAP Logon and Security tab page
A custom SAP BADI \(Business Add-in\) named Z\_ALRT\_REACTION\_IMPL is created and stored as a workbench transport request. After installation, this BADI calls the RFC to connect to Event Management.
\[Omitted image "sap-solman-workbench-transport-request.png"\] Alt text: Workbench transport request
**Parent Topic:**[SAP Solution Manager setup configurations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/sap-solman-configurations.md)
| title | Configure RFC in SAP Solution Manager |
| description | As part of enabling communication with Event Management, you must create a Remote Function Call \(RFC\) in the SAP Solution Manager and install a transport. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/configure-sap-solution-mgr.html |
| release | australia |
| product | Event Management |
| classification | event-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | SAP Solution Manager setup configurationsEnable SAP connector configurationsConfigure SAP Solution Manager connectorConfigure a pull connectorConfigure Event Management connectorsEvent Management IntegrationsConfigureEvent ManagementITOM AIOpsIT Operations Management |