Remove alerts from an alert group in Express List

---
title: Remove alerts from an alert group in Express List
description: Remove secondary alerts from an alert group directly from the Express List pane or from the preview panel.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/el-remove-alerts-from-group.html
release: australia
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Working with alert groups in Express List, Express List, Event Management, ITOM AIOps, IT Operations Management]
---

# Remove alerts from an alert group in Express List

Remove secondary alerts from an alert group directly from the Express List pane or from the preview panel.

## Before you begin

Role required: evt\_mgmt\_operator, evt\_mgmt\_admin

**Note:** The evt\_mgmt\_user role is view-only and does not have permission to perform this action.

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  From the navigation bar, select the Express list icon \[Omitted image "express-list1.png"\].

3.  Remove a secondary alert from an alert group.

    You can remove alerts from a group regardless of whether you are working in the main pane or in the preview panel. The preview panel opens only when a single alert or alert group is selected.

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Location

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Action

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**The Express List pane**

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1.  In the Active alerts list, select the chevron icon \(\[Omitted image "icon-chevron.png"\] Alt text: Chevron icon.\) at the beginning of one or more alert group rows to display the alerts contained in the group.
2.  Select one or more secondary alerts.
3.  From the **Close** drop-down list at the top right of the list, select **Remove from group**.

**Note:** When you are trying to remove the only secondary alert from an alert group, thereby ungrouping the group, a message displays that enables you to undo the action.

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**The Express List preview panel for a group of alerts**

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1.  In the **Alerts in group** tab, select an alert tile.
2.  Select the more actions icon \(\[Omitted image "more-actions-icon.png"\] Alt text: More actions icon\).
3.  Select **Remove from group**.


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