View a timeline of the alerts in an alert group

task australia Updated Sep 10, 2026 1 min read el-timeline-view.md

Gain insight into the sequence of events relating to an issue by viewing chronological information of the alerts in an alert group in Express List.

Before you begin

Role required: evt_mgmt_operator, evt_mgmt_admin

About this task

Procedure

Navigate to Workspaces > Service Operations Workspace.
In the primary navigation, select the Express List icon ([Omitted image "express-list1.png"] Alt text: Express List icon.).
In the Active alerts list, select the information icon ([Omitted image "info.png"] Alt text: Information icon. for an alert.
On the preview panel Alerts tab, select Timeline view.
Analyze the information provided in the Timeline view.
Sort the displayed alerts by ascending or descending time or by severity.
1. Select the sorting icon ([Omitted image "el-timeline-sort.png"] Alt text: Sorting icon in Timeline view.).
2. Select the preferred sorting option from the pop-up menu.
Show or hide closed alerts by toggling the Hide closed alerts slider.

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---
title: View a timeline of the alerts in an alert group
description: Gain insight into the sequence of events relating to an issue by viewing chronological information of the alerts in an alert group in Express List.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/el-timeline-view.html
release: australia
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Explore chronological alert data for an alert group, Working with alert groups in Express List, Express List, Event Management, ITOM AIOps, IT Operations Management]
---

# View a timeline of the alerts in an alert group

Gain insight into the sequence of events relating to an issue by viewing chronological information of the alerts in an alert group in Express List.

## Before you begin

Role required: evt\_mgmt\_operator, evt\_mgmt\_admin

## About this task

## Procedure

1. Navigate to **Workspaces** &gt; **Service Operations Workspace**.

2. In the primary navigation, select the Express List icon \(\[Omitted image "express-list1.png"\] Alt text: Express List icon.\).

3. In the Active alerts list, select the information icon \(\[Omitted image "info.png"\] Alt text: Information icon. for an alert.

4. On the preview panel Alerts tab, select **Timeline view**.

5. Analyze the information provided in the Timeline view.

6. Sort the displayed alerts by ascending or descending time or by severity.

1. Select the sorting icon \(\[Omitted image "el-timeline-sort.png"\] Alt text: Sorting icon in Timeline view.\).

2. Select the preferred sorting option from the pop-up menu.

7. Show or hide closed alerts by toggling the **Hide closed alerts** slider.

**Related topics**

[Chronological alert data in an alert group](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/el-timeline-view-concept.md)