Event Management architecture

---
title: Event Management architecture
description: Event Management architecture integrates data collection, processing, and alerting into a unified system for streamlined IT issue detection and resolution.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/em-architecture.html
release: australia
product: Event Management
classification: event-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Explore, Event Management, ITOM AIOps, IT Operations Management]
---

# Event Management architecture

Event Management architecture integrates data collection, processing, and alerting into a unified system for streamlined IT issue detection and resolution.

## Architecture

As events occur on various systems, the MID Server connector instance sends them to the main instance. Event Management generates alerts, applies alert management rules, and prioritizes alerts for remediation and root cause analysis. This information can be viewed on dashboards, the alert list in Alert Intelligence, or from a service map.