Integrate ThousandEyes with OAuth authentication

task australia Updated Sep 29, 2026 1 min read event-collection-thousandeyes-oauth.md

Raw file servicenow.com

Create credentials in the instance and configure the ThousandEyes webhook.

Before you begin

Role required: web_service_admin

Procedure

Navigate to All > System OAuth > Application Registry and then select New.
Select Create an OAuth API endpoint for external clients.
Copy the automatically generated field Client ID.

The Client ID is used when configuring the ThousandEyes SeviceNow integration.
Unlock the Redirect URL field and assign the value: https://app.thousandeyes.com/webhooks-oauth-callback/
Configure the Access and Refresh token lifespans by providing a value in seconds.
In ThousandEyes, navigate to Manage > Alert Rules.
Open an alert rule and select the Notifications tab.
Under Webhooks, select Configure Webhooks or Edit webhooks, and then select Add New Webhook.
Complete the following fields:
- Name
  
  Enter a name for the webhook.
- URL
  
  https://<instance-name>.service-now.com/api/sn_em_connector/em/inbound_event?source=thousandeyes
- Auth Type
  
  Select OAuth.
- Auth URL
  
  https://<instance-name>.service-now.com/oauth_auth.do
- Client ID
  
  Paste the Client ID generated in the ServiceNow instance.
Select Get Token.
When the ServiceNow authorization page opens, sign in and select Allow.
Test and save the webhook.

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---
title: Integrate ThousandEyes with OAuth authentication
description: Create credentials in the instance and configure the ThousandEyes webhook.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/event-collection-thousandeyes-oauth.html
release: australia
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-09-29"
reading_time_minutes: 1
breadcrumb: [Integrate ThousandEyes platform events, Integrate with push connectors, Configure a push connector, Configure Event Management connectors, Event Management Integrations, Configure, Event Management, ITOM AIOps, IT Operations Management]
---

# Integrate ThousandEyes with OAuth authentication

Create credentials in the instance and configure the ThousandEyes webhook.

## Before you begin

Role required: web\_service\_admin

## Procedure

1. Navigate to **All** &gt; **System OAuth** &gt; **Application Registry** and then select **New**.

2. Select **Create an OAuth API endpoint for external clients**.

3. Copy the automatically generated field **Client ID**.

The **Client ID** is used when configuring the ThousandEyes SeviceNow integration.

4. Unlock the **Redirect URL** field and assign the value: **https://app.thousandeyes.com/webhooks-oauth-callback/**

5. Configure the Access and Refresh token lifespans by providing a value in seconds.

6. In ThousandEyes, navigate to **Manage** &gt; **Alert Rules**.

7. Open an alert rule and select the **Notifications** tab.

8. Under **Webhooks**, select **Configure Webhooks** or **Edit webhooks**, and then select **Add New Webhook**.

9. Complete the following fields:

- **Name**

Enter a name for the webhook.

- **URL**

`https://<instance-name>.service-now.com/api/sn_em_connector/em/inbound_event?source=thousandeyes`

- **Auth Type**

Select **OAuth**.

- **Auth URL**

`https://<instance-name>.service-now.com/oauth_auth.do`

- **Client ID**

Paste the Client ID generated in the ServiceNow instance.

10. Select **Get Token**.

11. When the ServiceNow authorization page opens, sign in and select **Allow**.

12. Test and save the webhook.