Launch a web application for an alert in Service Operations Workspace for ITOM

---
title: Launch a web application for an alert in Service Operations Workspace for ITOM
description: Launch a web application that was configured in an alert management rule to quickly access necessary tools, improving response times and efficiency.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/launch-a-web-application-for-an-alert-in-service-operation-workspace.html
release: australia
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Responding to and working with alerts in Express List, Express List, Event Management, ITOM AIOps, IT Operations Management]
---

# Launch a web application for an alert in Service Operations Workspace for ITOM

Launch a web application that was configured in an alert management rule to quickly access necessary tools, improving response times and efficiency.

## Before you begin

Role required: evt\_mgmt\_operator or evt\_mgmt\_admin

## Procedure

1.  Navigate to **Workspaces** > **Service Operations Workspace**.

2.  From the navigation bar, select the Express list icon \[Omitted image "express-list1.png"\].

3.  Select the alert number to open it.

    The alert opens in a separate tab, displaying the **Overview** subtab. In the right panel, the **Utilities** tab is selected by default.

4.  In the Utilities section, select the web application to launch the app.

    **Note:** For information on how to add a web application that can be launched, see [Create an alert management rule](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/create-alert-management-rule.md).