Add custom fields to the Express List preview panel

task australia Updated Sep 10, 2026 1 min read preview-alert.md
Raw file servicenow.com

Add custom fields from the Alert [em_alert] table to the Express List Info preview panel to track alert information.

Before you begin

Role required: evt_mgmt_operator, evt_mgmt_admin

Procedure

  1. Navigate to System Properties > All Properties.

  2. In the System Properties list, select evt_mgmt.express_list.custom_fields.

    If a message appears about the application scope, select here to be able to edit the record.

  3. In the Value field, enter the custom name from the Alert [em_alert] table.

    If you want to provide more than one field, use commas to separate the field names.

  4. Select Update.

  5. View the custom fields on the preview panel:

    1. In the primary navigation, select the Express List icon ([Omitted image "express-list1.png"] Alt text: Express List icon).

    2. Select a row or the information icon at the beginning of a row.

Result

The Info tab on the preview panel displays the custom fields at the bottom of the fields list.

Search documentation
Search document titles and file paths on the australia branch