SAP Solution Manager setup configurations
concept australia Updated Sep 10, 2026 1 min read sap-solman-configurations.md
As part of the SAP Solution Manager setup, you must perform several configurations to enable SAP Solution Manager to interact with Event Management.
- Configure RFC in SAP Solution Manager
As part of enabling communication with Event Management, you must create a Remote Function Call (RFC) in the SAP Solution Manager and install a transport. - Configure SAP to forward alerts to your BADI
Configure SAP to forward alerts to the BADI (Business Add-in) you create for the integration. - Configure the alert inbox in SAP Solution Manager
Configure SAP solution manager to retrieve alerts in the system by enabling the alert inbox with the SOA manager. - View alerts in the SAP Solution Manager inbox
You can view alerts generated in SAP Solution Manager to see any pressing issues. All alerts also forward to Event Management automatically. - View and update your SAP Solution Manager certificate
View your SAP Solution Manager certificate, and update the certificate if necessary. - View the SAP interface log
View the SAP interface log to help you debug issues.
Parent Topic:SAP configurations for the SAP Solution Manager connector
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--- title: SAP Solution Manager setup configurations description: As part of the SAP Solution Manager setup, you must perform several configurations to enable SAP Solution Manager to interact with Event Management. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/sap-solman-configurations.html release: australia product: Event Management classification: event-management topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Enable SAP connector configurations, Configure SAP Solution Manager connector, Configure a pull connector, Configure Event Management connectors, Event Management Integrations, Configure, Event Management, ITOM AIOps, IT Operations Management] --- # SAP Solution Manager setup configurations As part of the SAP Solution Manager setup, you must perform several configurations to enable SAP Solution Manager to interact with Event Management. - **[Configure RFC in SAP Solution Manager](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/configure-sap-solution-mgr.md)** As part of enabling communication with Event Management, you must create a Remote Function Call \(RFC\) in the SAP Solution Manager and install a transport. - **[Configure SAP to forward alerts to your BADI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/configure-sap-fwd-alerts-badi.md)** Configure SAP to forward alerts to the BADI \(Business Add-in\) you create for the integration. - **[Configure the alert inbox in SAP Solution Manager](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/configure-sap-solman-alert-inbox.md)** Configure SAP solution manager to retrieve alerts in the system by enabling the alert inbox with the SOA manager. - **[View alerts in the SAP Solution Manager inbox](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/sap-view-alerts.md)** You can view alerts generated in SAP Solution Manager to see any pressing issues. All alerts also forward to Event Management automatically. - **[View and update your SAP Solution Manager certificate](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/sap-sol-certificate-view-update.md)** View your SAP Solution Manager certificate, and update the certificate if necessary. - **[View the SAP interface log](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/sapsolman-view-interface-debugging-table.md)** View the SAP interface log to help you debug issues. **Parent Topic:**[SAP configurations for the SAP Solution Manager connector](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/sap-manager-connector.md)
| title | SAP Solution Manager setup configurations |
| description | As part of the SAP Solution Manager setup, you must perform several configurations to enable SAP Solution Manager to interact with Event Management. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/sap-solman-configurations.html |
| release | australia |
| product | Event Management |
| classification | event-management |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Enable SAP connector configurationsConfigure SAP Solution Manager connectorConfigure a pull connectorConfigure Event Management connectorsEvent Management IntegrationsConfigureEvent ManagementITOM AIOpsIT Operations Management |