Create an alert correlation rule
Create an alert correlation rule to designate primary and secondary alerts. The primary alert is identified as the root cause of the alert group and the secondary alerts are grouped under the primary alert.
Before you begin
Role required: evt_mgmt_admin
About this task
Grouping automation helps you manage alerts more effectively by collecting similar alerts together. This makes it easier to see patterns, quickly identify issues, and respond efficiently. For more information on how to group alerts easily, see Create Group automation.
Procedure
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Navigate to All > Event Management > Rules > Alert Correlation Rules.
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Select New.
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On the form, fill in the fields.
For information on the fields, see Alert correlation rule form.
-
Select Submit.
Result
A rule-based alert group is created when a new alert is generated. An alert group is also created when the status of an existing alert changes from Closed or Flapping to Open or Reopened, provided the filter criteria are matched.
---
title: Create an alert correlation rule
description: Create an alert correlation rule to designate primary and secondary alerts. The primary alert is identified as the root cause of the alert group and the secondary alerts are grouped under the primary alert.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/t\_EMConfigureAnEventCorrelationRule.html
release: australia
product: Event Management
classification: event-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Rule-based alert grouping, Alert grouping types and creation methods, Alert grouping, Configure, Event Management, ITOM AIOps, IT Operations Management]
---
# Create an alert correlation rule
Create an alert correlation rule to designate primary and secondary alerts. The primary alert is identified as the root cause of the alert group and the secondary alerts are grouped under the primary alert.
## Before you begin
Role required: evt\_mgmt\_admin
## About this task
Grouping automation helps you manage alerts more effectively by collecting similar alerts together. This makes it easier to see patterns, quickly identify issues, and respond efficiently. For more information on how to group alerts easily, see [Create Group automation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/group-alert-sow-itom.md).
## Procedure
1. Navigate to **All** > **Event Management** > **Rules** > **Alert Correlation Rules**.
2. Select **New**.
3. On the form, fill in the fields.
For information on the fields, see [Alert correlation rule form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/alert-correlation-rule-form.md).
4. Select **Submit**.
## Result
A rule-based alert group is created when a new alert is generated. An alert group is also created when the status of an existing alert changes from Closed or Flapping to Open or Reopened, provided the filter criteria are matched.
| title | Create an alert correlation rule |
| description | Create an alert correlation rule to designate primary and secondary alerts. The primary alert is identified as the root cause of the alert group and the secondary alerts are grouped under the primary alert. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/event-management/t\_EMConfigureAnEventCorrelationRule.html |
| release | australia |
| product | Event Management |
| classification | event-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Rule-based alert groupingAlert grouping types and creation methodsAlert groupingConfigureEvent ManagementITOM AIOpsIT Operations Management |