Find rules that will be applied to an event

task australia Updated Sep 10, 2026 1 min read t_EMViewRuleApply.md
Raw file servicenow.com

View the rules that will be applied on an event to determine how this event will be processed.

Before you begin

Role required: evt_mgmt_admin, evt_mgmt_operator, or evt_mgmt_user

About this task

Note: Use Ignore automation and Enrich automation in Service Operations Workspace, the updated way to automatically filter out irrelevant alerts, or to transform and standardize alert data for better response.

Procedure

  1. Navigate to Event Management > All Events, and then click an event number.

  2. Under Related Links, click Find matching rules.

  3. Review the information that appears in the blue box at the top of the page, and review all Processing Notes to find rules that apply to an event.

Parent Topic:Event rules

Related topics

View events

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