Team-based integration properties

reference australia Updated Sep 10, 2026 1 min read team-based-integrations-properties.md
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Team-based integration system properties enable you to customize the assignment group functionality for existing and new customers for event rules and event field mapping.

Property

Description

evt_mgmt.alert_auto_assignment_field

The property determines automatic alert assignment through an ordered list of comma-separated fields. The default value of this property is cmdb_ci.support_group, IntegrationGroup. The assignment group value is taken from the Support group field (cmdb_ci.support_group) of the alert's CI. If this field is empty, the value is taken from the IntegrationGroup value in the Assignment group field in the Connector instances table [em_connector_instance].

For upgraded instances from previous family releases, the value is empty to avoid any impact on production instances. - Type: String

  • Default value:
    • Empty - for upgraded customers
    • cmdb_ci.support_group, IntegrationGroup - for new customers

Note: When you use an alert field in this property value such as an alert field in the Additional Info field, an alert tag, or a new alert field, the value of the Assignment group field must be the group sys_id. For example, {"Alert field name":"<sys_id of the desired sys_user_group record>"}..

evt_mgmt.enable_group_level_event_rules

Activates team-based functionality for executing event rules and event field-mapping rules. Global rules take precedence over specific team-based rules.

  • Type: Boolean
  • Default value:
    • False - for upgraded customers
    • True - for new customers
**Parent Topic:**[Event Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/event-management-reference.md)
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