Activate the Platform Analytics Solution for Health Log Analytics

---
title: Activate the Platform Analytics Solution for Health Log Analytics
description: Activate the content pack ServiceNow Store application for the Platform Analytics Solution.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/health-log-analytics/hla-install.html
release: australia
product: Health Log Analytics
classification: health-log-analytics
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Platform Analytics Solutions for Health Log Analytics, Analytics and Reporting in Health Log Analytics, Health Log Analytics, ITOM AIOps, IT Operations Management]
---

# Activate the Platform Analytics Solution for Health Log Analytics

Activate the content pack ServiceNow Store application for the Platform Analytics Solution.

## Before you begin

Activate the full, subscription version of Performance Analytics on the instance where you are activating this Platform Analytics Solution. You can activate Performance Analytics on a non-production instance without purchasing a subscription. For more information, see [Activate your Performance Analytics subscription](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/now-intelligence/c_PremiumPerformanceAnalytics.md).

Role required: admin

## Procedure

1.  Navigate to **All** > **System Applications** > **All Applications** > **ServiceNow Store**.

2.  Browse for Health Log Analytics and verify that you have the necessary valid entitlements.

    You need a HI account and permission to request applications for the instances under consideration. The HI account and the instance need to be part of the same company. For more information, see [Install a ServiceNow Product](https://store.servicenow.com/sn_appstore_store.do#!/store/help?article=KB0030186) on the ServiceNow Store.

3.  Search for `Health Log Analytics (sn.occ)`.

4.  Install the application.

    When you install this application, you also activate the Performance Analytics - Premium \(com.snc.pa.premium\) plugin.

    **Note:** This plugin requires an additional fee.


**Parent Topic:**[Platform Analytics Solutions for Health Log Analytics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/health-log-analytics/hla-content-pack.md)