Start remediation of a Log Analytics alert from the Overview tab

task australia Updated Sep 10, 2026 1 min read hla-op-overview-tab-view.md

Begin the remediation process of a Log Analytics alert from the alert Overview tab. This tab provides information on the alert, the log data associated with the anomalous behavior, CIs associated with the alert, and services impacted by it.

Before you begin

Role required: evt_mgmt_operator, or evt_mgmt_user, or evt_mgmt_admin

Procedure

Navigate to Workspaces > Service Operations Workspace.
In the Service Operations Workspace, select the lists icon ([Omitted image "icon-lists-sow.png"] Alt text: Lists icon.).
Select the appropriate list in the Alerts sub-list and navigate to the relevant alert or group.

All Health Log Analytics alerts have the value Log Analytics in the Source column. The value in the Group column identifies the type of Log Analytics alert. See Types of Health Log Analytics alerts for a more detailed description of each type of alert or group.

Tip: To preview an alert in the list, select its info icon ([Omitted image "icon-info.png"] Alt text: Info icon.).
Select the alert number.

The Overview tab displays.
View the section of the Overview tab that provides the information that you need.

For a description of the sections and cards, see Sections and cards on the alert Overview tab in Health Log Analytics.

Note: Because some sections on the Overview tab show only a portion of the information, many sections include a link that displays different or more complete information.
Run predefined remediation tasks to resolve alert issues.
1. Select Launch playbook.
2. Select the Playbook tab.
  
  The Run remediation card displays the available remediation actions.
3. Select the tile corresponding to the action you want to run. When the action is complete, it appears in the Completed card.

Parent Topic:ITOM AIOps

Keywords alert remediationlog analytics alertoverview tabhealth log analyticsalert resolutionservice operations workspacealert investigationremediation processalert troubleshootinglog analytics operatoralert managementplaybook remediationalert responseanomaly remediationoperator workflow

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---
title: Start remediation of a Log Analytics alert from the Overview tab
description: Begin the remediation process of a Log Analytics alert from the alert Overview tab. This tab provides information on the alert, the log data associated with the anomalous behavior, CIs associated with the alert, and services impacted by it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/health-log-analytics/hla-op-overview-tab-view.html
release: australia
product: Health Log Analytics
classification: health-log-analytics
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [alert remediation, log analytics alert, overview tab, health log analytics, alert resolution, service operations workspace, alert investigation, remediation process, alert troubleshooting, log analytics operator, alert management, playbook remediation, alert response, anomaly remediation, operator workflow]
breadcrumb: [Analyzing and resolving alerts, Health Log Analytics, ITOM AIOps, IT Operations Management]
---

# Start remediation of a Log Analytics alert from the Overview tab

Begin the remediation process of a Log Analytics alert from the alert **Overview** tab. This tab provides information on the alert, the log data associated with the anomalous behavior, CIs associated with the alert, and services impacted by it.

## Before you begin

Role required: evt\_mgmt\_operator, or evt\_mgmt\_user, or evt\_mgmt\_admin

## Procedure

1. Navigate to **Workspaces** &gt; **Service Operations Workspace**.

2. In the Service Operations Workspace, select the lists icon \(\[Omitted image "icon-lists-sow.png"\] Alt text: Lists icon.\).

3. Select the appropriate list in the Alerts sub-list and navigate to the relevant alert or group.

All Health Log Analytics alerts have the value **Log Analytics** in the **Source** column. The value in the **Group** column identifies the type of Log Analytics alert. See [Types of Health Log Analytics alerts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/health-log-analytics/hla-op-log-analytics-alert-types.md) for a more detailed description of each type of alert or group.

**Tip:** To preview an alert in the list, select its info icon \(\[Omitted image "icon-info.png"\] Alt text: Info icon.\).

4. Select the alert number.

The **Overview** tab displays.

5. View the section of the **Overview** tab that provides the information that you need.

For a description of the sections and cards, see [Sections and cards on the alert Overview tab in Health Log Analytics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/health-log-analytics/hla-alert-overview-tab.md).

**Note:** Because some sections on the **Overview** tab show only a portion of the information, many sections include a link that displays different or more complete information.

6. Run predefined remediation tasks to resolve alert issues.

1. Select **Launch playbook**.
2. Select the **Playbook** tab.

The **Run remediation** card displays the available remediation actions.

3. Select the tile corresponding to the action you want to run.
When the action is complete, it appears in the **Completed** card.

**Parent Topic:**[ITOM AIOps](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-health-landing-page.md)