Identify Health Log Analytics system health issues on the service map

task australia Updated Sep 10, 2026 1 min read hla-system-health-service-map-view.md

View Health Log Analytics (HLA) system health issues on the ServiceNow Event Management service map.

Before you begin

Role required: evt_mgmt_operator or evt_mgmt_admin

About this task

Viewing the configuration items (CIs) that comprise Health Log Analytics and their relationships helps you visualize the impact of HLA system health issues on the service. For more information, see Viewing Health Log Analytics system health alerts on the service map.

Procedure

Navigate to All > Event Management > Services > Application Services.
On the Mapped Application Services page, locate ServiceNow Event Management and select View Service.

[Omitted image "application-service.png"] Alt text: Event Management Mapped Application Services page.

The Event Management service map shows the Health Log Analytics core components and the system health alerts that affect them.
On the service map, identify Health Log Analytics system health issues.
Drill down into an alert to view details about the issue.

What to do next

Address the alert by performing the action proposed in the notification. For more information, see Health Log Analytics self-health checks, notifications, and proposed actions.

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---
title: Identify Health Log Analytics system health issues on the service map
description: View Health Log Analytics \(HLA\) system health issues on the ServiceNow Event Management service map.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/health-log-analytics/hla-system-health-service-map-view.html
release: australia
product: Health Log Analytics
classification: health-log-analytics
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [View system health alerts on the service map, Viewing system features and health alerts, Health Log Analytics, ITOM AIOps, IT Operations Management]
---

# Identify Health Log Analytics system health issues on the service map

View Health Log Analytics \(HLA\) system health issues on the ServiceNow Event Management service map.

## Before you begin

Role required: evt\_mgmt\_operator or evt\_mgmt\_admin

## About this task

Viewing the configuration items \(CIs\) that comprise Health Log Analytics and their relationships helps you visualize the impact of HLA system health issues on the service. For more information, see [Viewing Health Log Analytics system health alerts on the service map](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/health-log-analytics/hla-system-health-service-map.md).

## Procedure

1. Navigate to **All** &gt; **Event Management** &gt; **Services** &gt; **Application Services**.

2. On the **Mapped Application Services** page, locate ServiceNow Event Management and select **View Service**.

\[Omitted image "application-service.png"\] Alt text: Event Management Mapped Application Services page.

The Event Management service map shows the Health Log Analytics core components and the system health alerts that affect them.

3. On the service map, identify Health Log Analytics system health issues.

4. Drill down into an alert to view details about the issue.

## What to do next

Address the alert by performing the action proposed in the notification. For more information, see [Health Log Analytics self-health checks, notifications, and proposed actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/health-log-analytics/hla-self-health-notifications.md).

**Related topics**

[Health Log Analytics system health notifications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/health-log-analytics/hla-sys-health-notifications-ref.md)