Subscriptions form for the ITOM products

reference australia Updated Sep 10, 2026 1 min read itom-subscriptions-form.md

Description of the fields on the Subscriptions form for the ITOM products.

Field	Description
Name	Name of either subscription bundle or ITOM application, if your organization purchased subscriptions per application separately (a la carte).
Start date	Date the subscription was activated.
End date	Date till when the subscription is valid.
Purchased	Number of purchased subscriptions per bundle or application (a la carte).
Allocated	Number of consumed subscription units from a bundle or application (a la carte). For bundles, this field shows the highest number of consumed subscription units by applications that are part of the bundle. For example, if ITOM Visibility consumed 300 subscription units and ITOM AIOps consumed 200 subscription units, this field shows 300 for the bundle covering these applications. The color code indicates the percentage of the subscription units that your organization consumed. By default, the color code threshold is 90%. Green: Your organization has used less than 10% of purchased subscriptions. Yellow: Your organization has used more than 90%, but less than 100% of purchased subscriptions. Red: Your organization has used 100% or more and exceeded the number of purchased subscriptions. Purchased subscriptions are overdrawn.

**Parent Topic:**[ITOM/OT SU Licensing Reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-su-licensing-reference.md)

74 lines · 2.2 KB Wrap lines

---
title: Subscriptions form for the ITOM products
description: Description of the fields on the Subscriptions form for the ITOM products.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/itom-subscriptions-form.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, ITOM/OT SU Licensing and subscriptions, IT Operations Management]
---

# Subscriptions form for the ITOM products

Description of the fields on the Subscriptions form for the ITOM products.

<table id="table_m1p_hds_szb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Name of either subscription bundle or ITOM application, if your organization purchased subscriptions per application separately \(a la carte\).

</td></tr><tr><td>

Start date

</td><td>

Date the subscription was activated.

</td></tr><tr><td>

End date

</td><td>

Date till when the subscription is valid.

</td></tr><tr><td>

Purchased

</td><td>

Number of purchased subscriptions per bundle or application \(a la carte\).

</td></tr><tr><td>

Allocated

</td><td>

Number of consumed subscription units from a bundle or application \(a la carte\). For bundles, this field shows the highest number of consumed subscription units by applications that are part of the bundle. For example, if ITOM Visibility consumed 300 subscription units and ITOM AIOps consumed 200 subscription units, this field shows 300 for the bundle covering these applications.

 The color code indicates the percentage of the subscription units that your organization consumed. By default, the color code threshold is 90%.

-   Green: Your organization has used less than 10% of purchased subscriptions.
-   Yellow: Your organization has used more than 90%, but less than 100% of purchased subscriptions.
-   Red: Your organization has used 100% or more and exceeded the number of purchased subscriptions. Purchased subscriptions are overdrawn.

</td></tr></tbody>
</table>**Parent Topic:**[ITOM/OT SU Licensing Reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-su-licensing-reference.md)