Cisco ACE load balancer discovery

concept australia Updated Sep 10, 2026 1 min read ace-load-balancer-discovery.md

Discovery identifies and classifies information about ACE load balancers.

Note: For information on Probe to Pattern migration see the knowledge article KB0694477.

Credentials

Configure SNMP credentials and SSH credentials.

Classifier, pattern, and probe

Classifier	Trigger probes	Pattern
ACE Load Balancer	Horizontal discovery probe: launches patterns	ACE Load Balancer by SSH (formerly ACE Load Balancer)

Data collected

The following data is collected on the Ace Load Balancers [cmdb_ci_lb_ace] table.

Label	Field Name
Serial Number	serial_number
Operational Status	operational_status

The following data is collected on the Load Balancer Services [cmdb_ci_lb_service] table.

Label	Field Name
Name	name
IP address	ip_address
Port	port
Operational status	operational_status
Install status	install_status
Short description	short_description

The following data is collected on the DNS [cmdb_ci_dns_name] table.

Label	Field name
Name	name
IP address	ip_address

The following data is collected on the Load Balancer Pool [cmdb_ci_lb_pool] table.

Label	Field name
Name	name
Context	context
Load balancing method	load_balancing_method

The following data is collected on the Load Balancer Pool Members [cmdb_ci_lb_pool_member] table.

Label	Field name
Name	name
IP address	ip_address
Service port	service_port
Pool	pool
Context	context

The following data is collected on the Serial Number [cmdb_serial_number] table.

Label	Field name
Serial number	serial_number
Serial number type	serial_number_type
Valid	valid

The following data is collected on the Load Balancer Interface table [cmdb_ci_lb_interface] table:

Label	Field name
Name	name
MAC address	mac_address
Operational status	operational_status

Parent Topic:Load balancer discovery

94 lines · 3.1 KB Wrap lines

---
title: Cisco ACE load balancer discovery
description: Discovery identifies and classifies information about ACE load balancers.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/itom-visibility/ace-load-balancer-discovery.html
release: australia
product: ITOM Visibility
classification: itom-visibility
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Load balancers, Network device discovery, Data collected by ITOM Visibility, ITOM Visibility reference, ITOM Visibility, IT Operations Management]
---

# Cisco ACE load balancer discovery

Discovery identifies and classifies information about ACE load balancers.

**Note:** For information on Probe to Pattern migration see the knowledge article [KB0694477](https://support.servicenow.com/kb_view.do?sysparm_article=KB0694477).

## Credentials

Configure [SNMP credentials](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/c_SNMPCredentials.md) and [SSH credentials](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/r_SSHCredentialsForm.md).

## Classifier, pattern, and probe

|Classifier|Trigger probes|Pattern|
|----------|--------------|-------|
|ACE Load Balancer|Horizontal discovery probe: launches patterns|ACE Load Balancer by SSH \(formerly ACE Load Balancer\)|

## Data collected

The following data is collected on the Ace Load Balancers `[cmdb_ci_lb_ace]` table.

|Label|Field Name|
|-----|----------|
|Serial Number|serial\_number|
|Operational Status|operational\_status|

The following data is collected on the Load Balancer Services \[cmdb\_ci\_lb\_service\] table.

|Label|Field Name|
|-----|----------|
|Name|name|
|IP address|ip\_address|
|Port|port|
|Operational status|operational\_status|
|Install status|install\_status|
|Short description|short\_description|

The following data is collected on the DNS \[cmdb\_ci\_dns\_name\] table.

|Label|Field name|
|-----|----------|
|Name|name|
|IP address|ip\_address|

The following data is collected on the Load Balancer Pool \[cmdb\_ci\_lb\_pool\] table.

|Label|Field name|
|-----|----------|
|Name|name|
|Context|context|
|Load balancing method|load\_balancing\_method|

The following data is collected on the Load Balancer Pool Members \[cmdb\_ci\_lb\_pool\_member\] table.

|Label|Field name|
|-----|----------|
|Name|name|
|IP address|ip\_address|
|Service port|service\_port|
|Pool|pool|
|Context|context|

The following data is collected on the Serial Number \[cmdb\_serial\_number\] table.

|Label|Field name|
|-----|----------|
|Serial number|serial\_number|
|Serial number type|serial\_number\_type|
|Valid|valid|

The following data is collected on the Load Balancer Interface table \[cmdb\_ci\_lb\_interface\] table:

|Label|Field name|
|-----|----------|
|Name|name|
|MAC address|mac\_address|
|Operational status|operational\_status|

**Parent Topic:**[Load balancer discovery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-visibility/c_LoadBalancers.md)