Configure the serial number type for Linux Server discovery

task australia Updated Sep 10, 2026 1 min read configure-linux-serial-number-type.md
Raw file servicenow.com

Control which serial number type populates the Serial Number field on discovered Linux server CIs by configuring the sn_itom_pattern.linux_server_preferred_serial_number_type system property.

Before you begin

Verify that you have at least version 6.35.0 of Visibility Content.

Role required: admin

About this task

By default, Discovery populates the Serial Number field on the Linux Server [cmdb_ci_linux_server] table with the first available serial number found on each discovery run. The sn_itom_pattern.linux_server_preferred_serial_number_type system property enables you to specify which serial number type to use. If the preferred type isn't found on a given host, Discovery falls back to the first available serial number. The value is empty by default.

Procedure

  1. In the navigation filter, enter sys_properties.list.

  2. In the Name column, search for sn_itom_pattern.linux_server_preferred_serial_number_type.

  3. Select the sn_itom_pattern.linux_server_preferred_serial_number_type system property.

  4. In the Value field, enter one of the following serial number types:

    • system
    • chassis
    • board
    • bios To revert to the default behavior and use the first available serial number, leave the value empty.
  5. Select Update.

What to do next

Run Discovery again to apply the change.

Parent Topic:Linux discovery

Related topics

Linux discovery

Keywords Linux Server discoveryserial numbercmdb\_ci\_linux\_serversystem property
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