HP Service Manager discovery

reference australia Updated Sep 10, 2026 1 min read r-HPServiceManager.md

Discovery creates or updates a CMDB record when it detects a running instance of HP Service Manager.

By default, Discovery uses the HP Service Manager Application Server pattern to discover HP Service Manager.

Note: For information on Probe to Pattern migration see the knowledge article KB0694477.

Data collected by Discovery for HP Service Manager

The following data is collected on the HP Service Manager [cmdb_ci_appl_hp_service] table.

Label	Field Name
Name	name
Vendor	vendor

Parent Topic:Software discovery

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---
title: HP Service Manager discovery
description: Discovery creates or updates a CMDB record when it detects a running instance of HP Service Manager.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/itom-visibility/r-HPServiceManager.html
release: australia
product: ITOM Visibility
classification: itom-visibility
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Software discovery, Data collected by ITOM Visibility, ITOM Visibility reference, ITOM Visibility, IT Operations Management]
---

# HP Service Manager discovery

Discovery creates or updates a CMDB record when it detects a running instance of HP Service Manager.

By default, Discovery uses the **HP Service Manager Application Server** pattern to discover HP Service Manager.

**Note:** For information on Probe to Pattern migration see the knowledge article [KB0694477](https://support.servicenow.com/kb_view.do?sysparm_article=KB0694477).

## Data collected by Discovery for HP Service Manager

The following data is collected on the HP Service Manager `[cmdb_ci_appl_hp_service]` table.

|Label|Field Name|
|-----|----------|
|Name|name|
|Vendor|vendor|

**Parent Topic:**[Software discovery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-visibility/c_Software.md)