Configure SMI-S Provider for storage Discovery

task australia Updated Sep 10, 2026 1 min read t_ConfigDiscoForStandaloneStorage.md

Raw file servicenow.com

Use this procedure for configuring a standalone storage device with the required SMI-S Provider for Discovery.

Before you begin

Role required: admin

Procedure

On the storage device, if the SMI-S Provider is not present, install the SMI-S Provider software.

The SMI-S Provider software is often part of the device management software. For more information, download the SMI-S Provider instructions from the storage provider manufacture.
For NetApp storage devices, install the SMI-S agent on the storage device host.

Note: Discovery can also perform native discovery of NetApp servers without accessing the SMI-S server. See NetApp Server and Cluster discovery for more information.
Start the SMI-S Provider service.
In the SMI-S Provider or agent, configure the Discovery Interval with a synchronization rate that allows the wbem probe to receives the most current information during discovery.
On the ServiceNow instance, set up CIM credentials.
Create a Discovery Schedule with the IP addresses of each SMI-S Provider.
Create a Discovery behavior that uses a functionality definition with a wbem port probe to make the initial port-scanning phase (Shazzam) more efficient.
Run a basic IP address Discovery.

Parent Topic:Storage discovery via SMI-S and CIM

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---
title: Configure SMI-S Provider for storage Discovery
description: Use this procedure for configuring a standalone storage device with the required SMI-S Provider for Discovery.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/itom-visibility/t\_ConfigDiscoForStandaloneStorage.html
release: australia
product: ITOM Visibility
classification: itom-visibility
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Storage discovery via SMI-S and CIM, Storage discovery, Data collected by ITOM Visibility, ITOM Visibility reference, ITOM Visibility, IT Operations Management]
---

# Configure SMI-S Provider for storage Discovery

Use this procedure for configuring a standalone storage device with the required SMI-S Provider for Discovery.

## Before you begin

Role required: admin

## Procedure

1. On the storage device, if the SMI-S Provider is not present, install the SMI-S Provider software.

The SMI-S Provider software is often part of the device management software. For more information, download the SMI-S Provider instructions from the storage provider manufacture.

2. For NetApp storage devices, [install the SMI-S agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/r_CIMCredentialsForm.md) on the storage device host.

**Note:** Discovery can also perform native discovery of NetApp servers without accessing the SMI-S server. See [NetApp Server and Cluster discovery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-visibility/netapp-discovery.md) for more information.

3. Start the SMI-S Provider service.

4. In the SMI-S Provider or agent, configure the **Discovery Interval** with a synchronization rate that allows the wbem probe to receives the most current information during discovery.

5. On the ServiceNow instance, set up [CIM credentials](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-security/r_CIMCredentialsForm.md).

6. Create a Discovery Schedule with the IP addresses of each SMI-S Provider.

7. Create a [Discovery behavior](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/discovery/c_DiscoveryBehaviors.md) that uses a functionality definition with a **wbem** port probe to make the initial port-scanning phase \(Shazzam\) more efficient.

8. Run a basic IP address Discovery.

**Parent Topic:**[Storage discovery via SMI-S and CIM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/itom-visibility/r_DataCollDiscoStorageviaSMISCIM.md)