Configuring Metric Intelligence
concept australia Updated Sep 10, 2026 1 min read configuring-metric-intelligence.md
Plan and configure your Metric Intelligence implementation.
Configuration overview
Metric Intelligence configuration typically follows these steps:
- Install the AIOps Experience plugin [sn_sow_aiops].
- Manually configure a MID Server for Metric Intelligence.
- Activate Metric Intelligence.
- Stream metrics to the instance, via the relevant data source or connector.
- Choose and configure metrics to monitor.
- Ensure that metrics are properly bound to CIs.
- Configure the action level for anomaly detection.
- Define an advanced promotion rule, to determine the conditions for promoting an anomaly alert to an IT alert.
32 lines · 2.3 KB
--- title: Configuring Metric Intelligence description: Plan and configure your Metric Intelligence implementation. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/metric-intelligence/configuring-metric-intelligence.html release: australia product: Metric Intelligence classification: metric-intelligence topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Metric Intelligence, IT Operations Management] --- # Configuring Metric Intelligence Plan and configure your Metric Intelligence implementation. ## Configuration overview Metric Intelligence configuration typically follows these steps: 1. Install the AIOps Experience plugin \[sn\_sow\_aiops\]. 2. [Manually configure a MID Server for Metric Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/metric-intelligence/configure-metrics-mid-server.md). 3. [Activate Metric Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/metric-intelligence/activating-metric-intelligence.md). 4. [Stream metrics to the instance, via the relevant data source or connector](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/metric-intelligence/metric-collection-sources.md). 5. [Choose and configure metrics to monitor](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/configure-metric-monitors.md). 6. [Ensure that metrics are properly bound to CIs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/metric-intelligence/resource-binding.md). 7. [Configure the action level for anomaly detection](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/agent-client-collector/configure-level-anomaly-detection.md). 8. [Define an advanced promotion rule, to determine the conditions for promoting an anomaly alert to an IT alert](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/metric-intelligence/create-advanced-promotion-engine.md).
| title | Configuring Metric Intelligence |
| description | Plan and configure your Metric Intelligence implementation. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/metric-intelligence/configuring-metric-intelligence.html |
| release | australia |
| product | Metric Intelligence |
| classification | metric-intelligence |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Metric IntelligenceIT Operations Management |