Disable a metric for a CI
Metric Intelligence can be configured to collect significant amounts of data, some of which might not be necessary. To improve performance, you can disable a specific metric for a specific CI to stop processing data related to the specified metric and CI.
Before you begin
Role required: evt_mgmt_admin
About this task
Note: The Active setting (true or false) for a source metric in the Monitoring System Metric Types [sa_source_metric_type] table takes precedence over the setting for the corresponding metric in the Metric To CI Mappings [sa_metric_map] table. If a source metric type in the Monitoring System Metric Types [sa_source_metric_type] table is disabled, all records related to the corresponding metrics are removed from the Metric To CI Mappings [sa_metric_map] table.
Procedure
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Navigate to All > Event Management > Anomaly Detection > Metric to CI.
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Locate the record for the metric/CI that you want to disable, and set its Active column to false.
Parent Topic:Optimizing Metric Intelligence
--- title: Disable a metric for a CI description: Metric Intelligence can be configured to collect significant amounts of data, some of which might not be necessary. To improve performance, you can disable a specific metric for a specific CI to stop processing data related to the specified metric and CI. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/metric-intelligence/disable-metric-per-ci.html release: australia product: Metric Intelligence classification: metric-intelligence topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Optimizing Metric Intelligence, Metric Intelligence, IT Operations Management] --- # Disable a metric for a CI Metric Intelligence can be configured to collect significant amounts of data, some of which might not be necessary. To improve performance, you can disable a specific metric for a specific CI to stop processing data related to the specified metric and CI. ## Before you begin Role required: evt\_mgmt\_admin ## About this task **Note:** The **Active** setting \(true or false\) for a source metric in the Monitoring System Metric Types \[sa\_source\_metric\_type\] table takes precedence over the setting for the corresponding metric in the Metric To CI Mappings \[sa\_metric\_map\] table. If a source metric type in the Monitoring System Metric Types \[sa\_source\_metric\_type\] table is disabled, all records related to the corresponding metrics are removed from the Metric To CI Mappings \[sa\_metric\_map\] table. ## Procedure 1. Navigate to **All** > **Event Management** > **Anomaly Detection** > **Metric to CI**. 2. Locate the record for the metric/CI that you want to disable, and set its **Active** column to **false**. **Parent Topic:**[Optimizing Metric Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/metric-intelligence/optimizing-metric-intelligence.md)
| title | Disable a metric for a CI |
| description | Metric Intelligence can be configured to collect significant amounts of data, some of which might not be necessary. To improve performance, you can disable a specific metric for a specific CI to stop processing data related to the specified metric and CI. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/metric-intelligence/disable-metric-per-ci.html |
| release | australia |
| product | Metric Intelligence |
| classification | metric-intelligence |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Optimizing Metric IntelligenceMetric IntelligenceIT Operations Management |