View the promoted anomaly alerts
View the anomaly alerts that the Advanced Promotion Engine promoted to events, which are then processed as alerts in the All Alerts table. Viewing alerts in the All Alerts table enables you to track the source of the alert.
Before you begin
Role required: evt_mgmt_user
About this task
The Event Management alert grouping feature takes the anomaly alerts that are promoted to the IT events and groups them into new IT alerts.
The Alerts table displays all of the relevant issues in the system.
Procedure
-
Navigate to All > Advanced Promotion Engine > Anomaly Alerts.
-
In the Is Advanced Promoted column header, view the alerts with a value of true.
The IT alert that is created from the anomaly alert appears in the IT Alert column.
-
Select an alert to receive more information about the alert.
For details on the displayed additional information, see Alerts in Service Operations Workspace.
Parent Topic:Optimizing Metric Intelligence
---
title: View the promoted anomaly alerts
description: View the anomaly alerts that the Advanced Promotion Engine promoted to events, which are then processed as alerts in the All Alerts table. Viewing alerts in the All Alerts table enables you to track the source of the alert.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/metric-intelligence/view-promoted-alerts.html
release: australia
product: Metric Intelligence
classification: metric-intelligence
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Optimizing Metric Intelligence, Metric Intelligence, IT Operations Management]
---
# View the promoted anomaly alerts
View the anomaly alerts that the Advanced Promotion Engine promoted to events, which are then processed as alerts in the All Alerts table. Viewing alerts in the All Alerts table enables you to track the source of the alert.
## Before you begin
Role required: evt\_mgmt\_user
## About this task
The Event Management alert grouping feature takes the anomaly alerts that are promoted to the IT events and groups them into new IT alerts.
The Alerts table displays all of the relevant issues in the system.
## Procedure
1. Navigate to **All** > **Advanced Promotion Engine** > **Anomaly Alerts**.
2. In the Is Advanced Promoted column header, view the alerts with a value of **true**.
The IT alert that is created from the anomaly alert appears in the IT Alert column.
3. Select an alert to receive more information about the alert.
For details on the displayed additional information, see [Alerts in Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/event-management/view-alert-workspace-itom.md).
**Parent Topic:**[Optimizing Metric Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/metric-intelligence/optimizing-metric-intelligence.md)
| title | View the promoted anomaly alerts |
| description | View the anomaly alerts that the Advanced Promotion Engine promoted to events, which are then processed as alerts in the All Alerts table. Viewing alerts in the All Alerts table enables you to track the source of the alert. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/metric-intelligence/view-promoted-alerts.html |
| release | australia |
| product | Metric Intelligence |
| classification | metric-intelligence |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Optimizing Metric IntelligenceMetric IntelligenceIT Operations Management |