Metrics View Configuration form fields

reference australia Updated Sep 10, 2026 1 min read metrics-view-config-fields.md

Define how metrics are displayed within Service Operations Workspace.

Field	Description
Title	Name of the metric.
Active	Option to activate the metric.
Order	Numerical value indicating the order of the metric on the page.
Configuration Item Type	Configuration item type. Available options are:- cmdb_ci_app_server_tomcat cmdb_ci_metric_extension cmdb_ci_app_win_server
Source Metrics Types	Metric types you want the metric to monitor.Select the Lock icon ([Omitted image "lock-icon.png"] Alt text: Lock icon) to unlock the list of source metric types and select metric types to be monitored.
Chart Type	Type of chart in which the metric is presented in Service Operations Workspace, either Line or Stacked Bar.

To return to the procedure, see [Configure alert metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/configure-alert-metrics-itom.md).

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---
title: Metrics View Configuration form fields
description: Define how metrics are displayed within Service Operations Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/metrics-view-config-fields.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ITOM AIOps reference, ITOM AIOps, IT Operations Management]
---

# Metrics View Configuration form fields

Define how metrics are displayed within Service Operations Workspace.

<table id="table_cg5_mtq_clb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Title

</td><td>

Name of the metric.

</td></tr><tr><td>

Active

</td><td>

Option to activate the metric.

</td></tr><tr><td>

Order

</td><td>

Numerical value indicating the order of the metric on the page.

</td></tr><tr><td>

Configuration Item Type

</td><td>

Configuration item type. Available options are:-   cmdb\_ci\_app\_server\_tomcat
-   cmdb\_ci\_metric\_extension
-   cmdb\_ci\_app\_win\_server

</td></tr><tr><td>

Source Metrics Types

</td><td>

Metric types you want the metric to monitor.Select the Lock icon \(\[Omitted image "lock-icon.png"\] Alt text: Lock icon\) to unlock the list of source metric types and select metric types to be monitored.

</td></tr><tr><td>

Chart Type

</td><td>

Type of chart in which the metric is presented in Service Operations Workspace, either **Line** or **Stacked Bar**.

</td></tr></tbody>
</table>To return to the procedure, see [Configure alert metrics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/configure-alert-metrics-itom.md).