Rename a list in Service Operations Workspace for ITOM
Rename a list to better reflect its content or purpose. This customization allows operators to align list names with their workflow terminology, improving clarity and usability.
Before you begin
Role required: itil
Procedure
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Navigate to Workspaces > Service Operations Workspace.
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From the navigation bar, select the List icon: [Omitted image "list-icon-sow-itom.png"] Alt text: List icon.
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Select the My Lists tab.
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Select the list you wish to rename.
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Select the settings icon ([Omitted image "settings-display-icon-itom.png"] Alt text: Settings icon) and then select Rename.
[Omitted image "sow-rename-list.png"] Alt text: Rename a list
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In the Rename pop-up window, in the Title field, rename the name of the list and select Save.
The list is renamed.
Parent Topic:Service Operations Workspace
---
title: Rename a list in Service Operations Workspace for ITOM
description: Rename a list to better reflect its content or purpose. This customization allows operators to align list names with their workflow terminology, improving clarity and usability.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/rename-list-sow-itom.html
release: australia
topic_type: task
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Service Operations Workspace, Configure, ITOM AIOps, IT Operations Management]
---
# Rename a list in Service Operations Workspace for ITOM
Rename a list to better reflect its content or purpose. This customization allows operators to align list names with their workflow terminology, improving clarity and usability.
## Before you begin
Role required: itil
## Procedure
1. Navigate to **Workspaces** > **Service Operations Workspace**.
2. From the navigation bar, select the List icon: \[Omitted image "list-icon-sow-itom.png"\] Alt text: List icon.
3. Select the **My Lists** tab.
4. Select the list you wish to rename.
5. Select the settings icon \(\[Omitted image "settings-display-icon-itom.png"\] Alt text: Settings icon\) and then select **Rename**.
\[Omitted image "sow-rename-list.png"\] Alt text: Rename a list
6. In the **Rename** pop-up window, in the **Title** field, rename the name of the list and select **Save**.
The list is renamed.
**Parent Topic:**[Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/workspace-dashboard-use.md)
| title | Rename a list in Service Operations Workspace for ITOM |
| description | Rename a list to better reflect its content or purpose. This customization allows operators to align list names with their workflow terminology, improving clarity and usability. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/it-operations-management/rename-list-sow-itom.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| breadcrumb | Service Operations WorkspaceConfigureITOM AIOpsIT Operations Management |