View contained application services in classic Service Mapping

task australia Updated Sep 10, 2026 1 min read view-contained-services.md
Raw file servicenow.com

A contained application service is a reference included into another, dependent application service. You can open the contained service map directly from within the dependent service map.

Before you begin

Roles required: service_mapping_user

About this task

The service that contains a reference to another service instance, becomes a dependent service. The service that you include as a reference is a contained service.

[Omitted image "linked-services-dependent-contained.png"] Alt text: Map showing a contained service.

Procedure

  1. Open the service instance map.

    1. Navigate to All > CSDM > Manage Technology Management Services > Service Instance.

    2. Select the needed service instance.

    3. On the service instance page, select View Map.

  2. Right-click the CI that is the contained service, and select Show contained service.

    The map shows an automatic redirection to the web address for the contained service. No additional tabs need to open.

Parent Topic:Application service analysis and maintenance using classic Service Mapping

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