View dependent application services in classic Service Mapping

task australia Updated Sep 10, 2026 1 min read view-linked-services.md
Raw file servicenow.com

Check which application services depend on an application service and open maps for dependent application services.

Before you begin

Roles required: service_mapping_user

About this task

The service that contains a reference to another service instance, becomes a dependent service. The service that you include as a reference is a contained service.

[Omitted image "linked-services-dependent-contained.png"] Alt text: The map showing a contained service.

Procedure

  1. Open the service instance map.

    1. Navigate to All > CSDM > Manage Technology Management Services > Service Instance.

    2. Select the needed service instance.

    3. On the service instance page, select View Map.

  2. Right-click the entry point and select Show dependent services.

    The pop-up window displays the links to all dependent services for this application service.

  3. Select the link for the dependent service whose map you want to view.

    [Omitted image "linked-services-show-dependent.png"] Alt text: View dependent application services

    The map window shows the map for the dependent service you selected.

Parent Topic:Application service analysis and maintenance using classic Service Mapping

Related topics

Link application services

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