ITOM Mobile Agent

---
title: ITOM Mobile Agent
description: Stay connected and keep services reliable with ITOM Mobile Agent, which lets you access Service Reliability Management \(SRM\) features on iOS and Android devices. Use it to track alerts, manage incidents, work on change and catalog tasks, and manage on-call shifts on the go.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/service-reliability-management/itom-mobile-landing.html
release: australia
product: Service Reliability Management
classification: service-reliability-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Service Reliability Management, ITOM AIOps, IT Operations Management]
---

# ITOM Mobile Agent

Stay connected and keep services reliable with ITOM Mobile Agent, which lets you access Service Reliability Management \(SRM\) features on iOS and Android devices. Use it to track alerts, manage incidents, work on change and catalog tasks, and manage on-call shifts on the go.

\[Omitted image "itom-mobile-overview.png"\] Alt text: Three mobile screens show an incoming push notification, the alert in the My work tab, and alert details in ITOM Mobile Agent.

## Get started

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[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn about ITOM Mobile Agent, including its benefits and common workflows.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/explore-itom-mobile.md)

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[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Install ITOM Mobile Agent and configure notifications.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/configure-itom-mobile.md)

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[Use\[Omitted image "bus-investor-relations-2.svg"\] Alt text:Log in and work with alerts, incidents, tasks, and on-call schedules.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/use-itom-mobile.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Get details about ITOM Mobile Agent settings.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/itom-mobile-settings.md)

</td></tr></tbody>
</table>