Working with On-Call Scheduling on mobile

---
title: Working with On-Call Scheduling on mobile
description: Manage on-call schedules on the go using ITOM Mobile Agent. As a manager, learn how to manage shifts, time-off requests, and scheduling gaps. As a responder, learn how to request time off, view who is on call, and see upcoming shifts.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/service-reliability-management/itom-mobile-on-call-scheduling.html
release: australia
product: Service Reliability Management
classification: service-reliability-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, ITOM Mobile Agent, Service Reliability Management, ITOM AIOps, IT Operations Management]
---

# Working with On-Call Scheduling on mobile

Manage on-call schedules on the go using ITOM Mobile Agent. As a manager, learn how to manage shifts, time-off requests, and scheduling gaps. As a responder, learn how to request time off, view who is on call, and see upcoming shifts.

ITOM Mobile Agent auto-integrates with ITSM Mobile Agent, letting you manage alerts, incidents, and on-call schedules from the same mobile app. Refer to the following ITSM Mobile Agent documentation to learn about managing on-call schedules on your mobile device.

## On-Call Scheduling for managers

-   [Manage gaps and conflicts with On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/manage-gaps-and-conflict.md)
-   [Manage time-off requests with On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/time-off-request.md)
-   [Manage upcoming shifts with On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/manage-upcoming-shifts.md)

## On-Call Scheduling for responders

-   [Request time off with On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/request-time-off.md)
-   [View on-call group members](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/view-who-is-on-call.md)
-   [View upcoming shifts with On-Call Scheduling](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/view-upcoming-shifts.md)

**Parent Topic:**[Use ITOM Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/use-itom-mobile.md)

**Previous topic:**[Managing incidents and major incidents on mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/itom-mobile-incidents.md)

**Next topic:**[Working with tasks on mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/itom-mobile-tasks.md)