Assign an administrator to Service Reliability Management

task australia Updated Sep 10, 2026 1 min read sr-assign-admins.md
Raw file servicenow.com

Add people from your ServiceNow instance to administer Service Reliability Management (SRM) and your service operations.

Before you begin

Role required: admin

About this task

The SRM admin can add and create teams. They can also manage data across all SRM teams.

Procedure

  1. Navigate to All > Service Operations Workspace Admin Center > Overview.

  2. In the Service Reliability Management tile, select Configure.

  3. Navigate to Assign admins > Service reliability management admins.

  4. Enter user names in the field.

    Users must have an email address associated with their user record to appear in the search results.

  5. Select Save.

Parent Topic:Configuring Service Reliability Management

Previous topic:Install Service Reliability Management

Next topic:Activate teams and services in SRM

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