Edit service details in SRM

task australia Updated Sep 10, 2026 1 min read sr-edit-service.md

Edit an existing service owned by your team. For each service that you support in SRM provide general information about the service and the SRM team that supports it.

Before you begin

Role required: srm_admin, srm_manager, or srm_responder

Procedure

Navigate to Workspaces > Service Operations Workspace.

You're taken to your SRM Home page.

Note: If you use other Service Operations Workspace (SOW) applications, you may see the SOW Home page instead of the SRM Home page. The SOW Home page includes SRM alerts and incidents in its metrics.
From the primary navigation, select the Services icon ([Omitted image "icon-sr-services.png"] Alt text: Services icon).
From your services list, select the service that you want to edit or update.

To view and selecta technology management service offering without an assigned support group, remove all filters from the services list.
On the Overview page, select the Details tab.
Fill in or edit the fields.

For more information on the field descriptions, see Edit service details form.
To save the updated service details after editing, select Save.

Parent Topic:Working with SRM services

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---
title: Edit service details in SRM
description: Edit an existing service owned by your team. For each service that you support in SRM provide general information about the service and the SRM team that supports it.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/service-reliability-management/sr-edit-service.html
release: australia
product: Service Reliability Management
classification: service-reliability-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Working with SRM services, Using Service Reliability Management, Service Reliability Management, ITOM AIOps, IT Operations Management]
---

# Edit service details in SRM

Edit an existing service owned by your team. For each service that you support in SRM provide general information about the service and the SRM team that supports it.

## Before you begin

Role required: srm\_admin, srm\_manager, or srm\_responder

## Procedure

1. Navigate to **Workspaces** &gt; **Service Operations Workspace**.

You're taken to your SRM Home page.

**Note:** If you use other Service Operations Workspace \(SOW\) applications, you may see the SOW Home page instead of the SRM Home page. The SOW Home page includes SRM alerts and incidents in its metrics.

2. From the primary navigation, select the **Services** icon \(\[Omitted image "icon-sr-services.png"\] Alt text: Services icon\).

3. From your services list, select the service that you want to edit or update.

To view and selecta technology management service offering without an assigned support group, remove all filters from the services list.

4. On the Overview page, select the **Details** tab.

5. Fill in or edit the fields.

For more information on the field descriptions, see [Edit service details form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/sr-edit-service-form.md).

6. To save the updated service details after editing, select **Save**.

**Parent Topic:**[Working with SRM services](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/sr-work-services.md)