SRM Home page

reference australia Updated Sep 10, 2026 1 min read sr-home-page.md

The Service Reliability Management (SRM) Home page provides relevant information about your work, services, schedules, maintenance reminders, and teams. View the Home page by navigating to Service Reliability Management.

Service Reliability Management Home page sections

In the workspace, select Home ([Omitted image "icon-sr-homepage.png"] Alt text: Home icon) to view the Home page.

[Omitted image "sr-homepage.png"] Alt text: Service Reliability Management Home

When you're on-call, your schedule is listed.

Get started	Contains setup tasks and their progress for teams and services. For more information on completing setup, see Add a service to SRM and Edit service details in SRM.Note: You can skip any section and come back to it later. Progress is marked in percentages by the actions that you take. As long as a step remains incomplete, the tiles are available. You can minimize them, at any point, by selecting the Up icon [Omitted image "icon-sr-caret.png"] Alt text: Up icon. Use Dismiss to remove it from your page. The checklist states are as follows: None: No action has been taken. Done: All required fields have been added. Pending: Some fields or approvals still must be added or granted.
Overview	Contains an overview of all service alerts, incidents, and at-risk and critical services. Services with critical alerts are the default list view. Select a card to see the list view for that area.
Service reliability	Displays a dashboard for monitoring and managing service performance. The dashboard offers multiple visualizations to help you track error budgets, monitor service level objectives, and identify issues across services.
Your work	Contains incidents and alerts assigned to you. Select a card to see the list view for that area.
Your teams' work	Contains incidents and alerts assigned to your team. Select a card to see the list view for that area.

**Parent Topic:**[Get started with Service Reliability Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/sr-get-started.md)

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---
title: SRM Home page
description: The Service Reliability Management \(SRM\) Home page provides relevant information about your work, services, schedules, maintenance reminders, and teams. View the Home page by navigating to Service Reliability Management .
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/it-operations-management/service-reliability-management/sr-home-page.html
release: australia
product: Service Reliability Management
classification: service-reliability-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Get started with Service Reliability Management, Exploring Service Reliability Management, Service Reliability Management, ITOM AIOps, IT Operations Management]
---

# SRM Home page

The Service Reliability Management \(SRM\) Home page provides relevant information about your work, services, schedules, maintenance reminders, and teams. View the Home page by navigating to **Service Reliability Management**.

## Service Reliability Management Home page sections

In the workspace, select **Home** \(\[Omitted image "icon-sr-homepage.png"\] Alt text: Home icon\) to view the Home page.

\[Omitted image "sr-homepage.png"\] Alt text: Service Reliability Management Home

When you're on-call, your schedule is listed.

<table id="table_i4f_rxv_g4b"><tbody><tr><td>

Get started

</td><td>

Contains setup tasks and their progress for teams and services. For more information on completing setup, see [Add a service to SRM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/sr-add-service.md) and [Edit service details in SRM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/sr-edit-service.md).**Note:** You can skip any section and come back to it later. Progress is marked in percentages by the actions that you take. As long as a step remains incomplete, the tiles are available. You can minimize them, at any point, by selecting the Up icon \[Omitted image "icon-sr-caret.png"\] Alt text: Up icon.

Use **Dismiss** to remove it from your page.

The checklist states are as follows:

-   **None**: No action has been taken.
-   **Done**: All required fields have been added.
-   **Pending**: Some fields or approvals still must be added or granted.

</td></tr><tr><td>

Overview

</td><td>

Contains an overview of all service alerts, incidents, and at-risk and critical services. **Services with critical alerts** are the default list view. Select a card to see the list view for that area.

</td></tr><tr><td>

Service reliability

</td><td>

Displays a dashboard for monitoring and managing service performance. The dashboard offers multiple visualizations to help you track error budgets, monitor service level objectives, and identify issues across services.

</td></tr><tr><td>

Your work

</td><td>

Contains incidents and alerts assigned to you. Select a card to see the list view for that area.

</td></tr><tr><td>

Your teams' work

</td><td>

Contains incidents and alerts assigned to your team. Select a card to see the list view for that area.

</td></tr></tbody>
</table>**Parent Topic:**[Get started with Service Reliability Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-operations-management/service-reliability-management/sr-get-started.md)