Search, filters, lists, forms, and guides

concept australia Updated Sep 10, 2026 1 min read sr-visualize-content.md
Raw file servicenow.com

An overview of the additional elements in the Service Reliability Management (SRM) interface that help you find items, view available forms and lists, and follow setup processes.

  • Table List view

    View services and incidents as a list.

    • Search using the header text box.

    • Order items using the list columns.

    • Filter list results using the list columns.

      Note: View the active filters using the filter icon in the list view header. [Omitted image "icon-sr-filter.png"] Alt text: Filter icon.

    Each view contains its own unique items. See those pages for details.

  • Form view

    When you open any of the table records from the list view, you see the details of the record as a form.

    Each view contains its own unique items. See those pages for details.

    Note: Grayed out fields can't be changed.

    The Attachments panel is often visible by default, to hide it select the Attachment icon [Omitted image "icon-sr-attachment.png"] Alt text: Attachment icon.

  • Setup checklists

    Use the setup checklists to visualize the process that you go through to reach your goals. Each step is highlighted as you complete it.

Parent Topic:SRM interface

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