View alerts for a synthetic monitor

task australia Updated Sep 10, 2026 1 min read view-alerts-for-a-synthetic-monitor.md
Raw file servicenow.com

View all the current active alerts for your monitors.

Before you begin

Role required: sn_sow_synthetics.synthetics_viewer, sn_sow_synthetics.synthetics_editor, sn_sow_synthetics.synthetics_admin

About this task

You can view open alerts from all your monitors by selecting the Open Alerts card on the synthetic monitoring home page. To view a single alert, select the alert link from the resulting list.

To view alerts for a specific monitor, follow this procedure.

Procedure

  1. Navigate to All > Service Operations Workspace and select the synthetic monitoring icon ([Omitted image "sys-mon-icon.png"] Alt text: Synthetic monitoring).

  2. Select a monitor from the list of all monitors and then select the Alerts tab.

    The Alerts tab shows the alerts for the monitor. Select an alert to view details.

    Note: The alert shows the impacted service associated with the monitor. If for some reason this field isn't populated, see Impacted Service not appearing in alerts.

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